Kompetenz – Exzellenz – Individualität

Integer - Leidenschaftlich - Ergebnisorientiert

Wir übernehmen Verantwortung

Erfolgreiches Consulting ist mehr als nur Beratung

Niemand kann eine falsche Strategie erfolgreich umsetzen

Lösungen bewegen die Welt

Sie sagen «was» – wir sagen «wie»

Ihre Anforderung – unsere Lösung

Neuer Tag – neue Herausforderung

Neue Herausforderung – neue Lösung

Wird der­zeit ent­wi­ckelt.

Intro­duc­tion

  • Respon­si­ble: Con­tau­ro AG, datenschutz@contauro.com, (her­ein­af­ter: „we“, „us“ or „Con­tau­ro“) as ope­ra­tor of the web­site www.contauro.com is the per­son respon­si­ble for the per­so­nal data of the users (her­ein­af­ter: „you“) of the web­site within the mea­ning of the FADP.
  • This Pri­va­cy Poli­cy explains what we do with your per­so­nal data, whe­ther we are in the pro­cess of hel­ping you find a job, con­ti­nuing our rela­ti­onship with you once we have found you a role, pro­vi­ding you with a ser­vice, recei­ving a ser­vice from you, using your data to ask for your assis­tance in rela­ti­on to one of our Can­di­da­tes, or you are visi­ting our web­site.
  • This Pri­va­cy Poli­cy descri­bes how we coll­ect, use and pro­cess your per­so­nal data, and how, in doing so, we com­ply with our legal obli­ga­ti­ons to you. Your pri­va­cy is important to us, and we are com-mit­ted to pro­tec­ting and safe­guar­ding your data pri­va­cy rights.
  • This Pri­va­cy Poli­cy appli­es to the per­so­nal data of the fol­lo­wing cate­go­ries of peo­p­le: Can­di­da­tes, Tem­po­ra­ry Workers, Cli­ents, Sup­pli­ers and Third Par­ties, Web­site Users, and other peo­p­le whom we may cont­act in order to find out more about our Can­di­da­tes or whom they indi­ca­te is an emer­gen­cy cont­act. It also appli­es to the emer­gen­cy cont­acts of our Staff.
  • This pri­va­cy poli­cy is desi­gned to meet the requi­re­ments of the EU Gene­ral Data Pro­tec­tion Regu­la­ti­on („GDPR“) and the revi­sed Swiss Data Pro­tec­tion Act („revDSG“). Howe­ver, whe­ther and to what ext­ent the­se laws are appli­ca­ble depends on the indi­vi­du­al case.
  • It is important to point out that we may amend this Pri­va­cy Poli­cy from time to time. Plea­se just visit this page if you want to stay up to date, as we will post any chan­ges here.
  • If you are dis­sa­tis­fied with any aspect of our Pri­va­cy Poli­cy, you may have legal rights and, whe­re rele­vant, we have descri­bed the­se as well.

Con­text-Spe­ci­fic Pri­va­cy Infor­ma­ti­on

This sec­tion of the Pri­va­cy Poli­cy appli­es to Can­di­da­tes.

Can­di­da­tes include indi­vi­du­als with whom Con­tau­ro has not had pri­or cont­act, but whom Con­tau­ro reason­ab­ly con­siders would be inte­res­ted in, or might bene­fit from, Contauro’s ser­vices and being con­side­red for any roles adver­ti­sed or pro­mo­ted by Con­tau­ro inclu­ding per­ma­nent, part-time and tem­po­ra­ry posi­ti­ons and free­lan­ce roles with Contauro’s Cli­ents (inclu­ding tho­se indi­vi­du­als who want to beco­me Tem­po­ra­ry Workers). Can­di­da­tes also include appli­cants for such roles as well as peo­p­le who have sup­pli­ed a spe­cu­la­ti­ve CV to Con­tau­ro not in rela­ti­on to a spe­ci­fic job and/or who have enga­ged with Con­tau­ro about Contauro’s ser­vices and/or any roles adver­ti­sed or pro­mo­ted by Con­tau­ro. Indi­vi­du­al con­trac­tors, free­lan­ce workers and employees of sup­pli­ers or other third par­ties put for­ward for roles with Contauro’s Cli­ents as part of an MSP offe­ring or other­wi­se will be trea­ted as Can­di­da­tes for the pur­po­ses of this Pri­va­cy Poli­cy.

Depen­ding on the rele­vant cir­cum­s­tances and appli­ca­ble local laws and requi­re­ments, we may coll­ect some or all of the infor­ma­ti­on lis­ted below to enable us to assess how we can assist you if we reason­ab­ly belie­ve you might be inte­res­ted in, or might bene­fit from our ser­vices, and to offer you employ­ment oppor­tu­ni­ties which are tail­o­red to your cir­cum­s­tances and your inte­rests.

In some juris­dic­tions, we are rest­ric­ted from pro­ces­sing some of the data out­lined below. In such cases, we will only pro­cess the data in tho­se juris­dic­tions to the ext­ent and under the cir­cum­s­tances per­mit­ted by law.

  • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on
    • Name;
    • Age/date of birth;
    • Birth num­ber;
    • Sex/gender;
    • Pho­to­graph;
    • Marital sta­tus;
    • Nationality/citizenship/place of birth;
    • Cont­act details;
    • Emer­gen­cy contacts/next of kin infor­ma­ti­on and details of any depen­dants;
    • A copy of your dri­ving licence and/or passport/identity card;
  • Edu­ca­ti­on and employ­ment infor­ma­ti­on
    • Edu­ca­ti­on details;
    • Employ­ment histo­ry;
    • Cur­rent job title/specialism/industry sec­tor;
    • Skills and lan­guages spo­ken;
    • Refe­ree details;
    • Immi­gra­ti­on sta­tus (whe­ther you need a work per­mit);
    • Start date or avai­la­bi­li­ty date;
    • Details about your pre­vious and cur­rent remu­ne­ra­ti­on, pen­si­ons and bene­fits arran­ge­ments;
    • Details of hours work­ed (once you have been pla­ced in a role);
    • Infor­ma­ti­on on your inte­rests and needs regar­ding future employ­ment, both coll­ec­ted direct­ly and infer­red, for exam­p­le from jobs view­ed or artic­les read on our web­site or from links cli­cked on in emails from us;
  • Finan­cial infor­ma­ti­on
    • Bank details;
    • Finan­cial infor­ma­ti­on (whe­re we need to car­ry out finan­cial back­ground checks);
    • Social secu­ri­ty num­ber (or equi­va­lent in your coun­try) and any other tax-rela­ted infor­ma­ti­on;
  • Spe­cial cate­go­ry infor­ma­ti­on
    • Details of racial or eth­nic ori­gin, sexu­al ori­en­ta­ti­on, reli­gious or other simi­lar beliefs, and phy­si­cal or men­tal health, inclu­ding disa­bi­li­ty-rela­ted infor­ma­ti­on, in ease case for diver­si­ty moni­to­ring pur­po­ses;
    • Sexu­al ori­en­ta­ti­on (for exam­p­le whe­re you dis­c­lo­se this through pro­vi­ding next-of-kin details);
    • Phy­si­cal or men­tal health, inclu­ding disa­bi­li­ty-rela­ted infor­ma­ti­on in order to enable us to make reasonable adjus­t­ments and health-rela­ted infor­ma­ti­on when we need to use or offer occu­pa­tio­nal health to you in the con­text of cer­tain types of roles;
    • Details of health-rela­ted infor­ma­ti­on ari­sing from or in con­nec­tion with the COVID-19 or other pan­de­mics, if this is requi­red for a role that you are inte­res­ted in app­ly­ing for or whe­re vol­un­tee­red by you, e.g. a test result (whe­ther posi­ti­ve or nega­ti­ve) or vac­ci­na­ti­on histo­ry (inclu­ding medi­cal con­di­ti­ons rela­ting to or affec­ting vac­ci­na­ti­on) whe­re appro­pria­te;
    • In cer­tain cir­cum­s­tances, video recor­dings of Can­di­da­tes atten­ding or par­ti­ci­pa­ting in trai­ning or mee­tings whe­re indi­vi­du­als have con­sen­ted to the recor­ding;
    • Reli­gious Beliefs in order to cal­cu­la­te entit­le­ment to annu­al lea­ve;
  • Cri­mi­nal con­vic­tion data
    • Details of any cri­mi­nal con­vic­tions if this is requi­red for a role that you are inte­res­ted in app­ly­ing for;
  • Auto­ma­ti­cal­ly coll­ec­ted infor­ma­ti­on
    • IP address;
    • Usa­ge infor­ma­ti­on inclu­ding the dates, times and fre­quen­cy with which you access our ser­vices;
    • User choices (e.g. mar­ke­ting pre­fe­ren­ces);
    • User reports;
    • Log and trou­ble­shoo­ting infor­ma­ti­on;
    • Device infor­ma­ti­on when you install, access or use our ser­vices;
    • Web­site brow­sing data e.g. pages view­ed e.g. Con­tau­ro or Cli­ents‘ web­sites;
    • CCTV foo­ta­ge if you attend our pre­mi­ses.
    • Email enga­ge­ment histo­ry with Con­tau­ro;
    • Loca­ti­on infor­ma­ti­on (infer­red from jobs, IP address, appli­ca­ti­on histo­ry or sys­tem stored data);
    • Account access infor­ma­ti­on (e.g. PIN num­bers for account veri­fi­ca­ti­on pur­po­ses);
  • Infor­ma­ti­on that others pro­vi­de about you
    • Extra infor­ma­ti­on that your refe­rees choo­ses to tell us about you;
    • Extra infor­ma­ti­on that our Cli­ents may tell us about you, or that we find from other third par­ty sources such as job sites (which you have uploa­ded infor­ma­ti­on onto, or is other­wi­se made available to us);
    • Infor­ma­ti­on about your inte­rests and needs regar­ding future employ­ment, both coll­ec­ted direct­ly and infer­red, for exam­p­le from jobs view­ed or artic­les read on our web­site or from links cli­cked on in emails from us;
  • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us
    • Any other infor­ma­ti­on that you may pro­vi­de to us inclu­ding, for ins­tance, details of your child­ca­re or carer arran­ge­ments (for exam­p­le, when you aut­ho­ri­se a deduc­tion from pay for child­ca­re vou­ch­ers or when you vol­un­teer this infor­ma­ti­on) and when cor­re­spon­ding with us via email or other­wi­se.

 

Plea­se note that the abo­ve list of cate­go­ries of per­so­nal data we coll­ect is not exhaus­ti­ve.

To the ext­ent that you access our web­site or click through any links in an email from us, we will also coll­ect cer­tain data from you. If you would like more infor­ma­ti­on about this, plea­se refer to the con­text-spe­ci­fic sec­tion of this Pri­va­cy Poli­cy that appli­es to Web­site Users.

We coll­ect Can­di­da­te per­so­nal data in the fol­lo­wing ways:

  • Per­so­nal data that you, the Can­di­da­te, give to us;
  • Per­so­nal data that we recei­ve from other sources; and
  • Per­so­nal data that we coll­ect auto­ma­ti­cal­ly.

 

Per­so­nal Data You Give To Us

Con­tau­ro needs to know cer­tain infor­ma­ti­on about you in order to pro­vi­de you with its ser­vices. This will enable us, among­st other things, to pro­vi­de you with the best oppor­tu­ni­ties, and should save you time in not having to trawl through infor­ma­ti­on about jobs and ser­vices that are not rele­vant to you.

The­re are num­e­rous ways you can share your infor­ma­ti­on with us. The­se may include:

  • Ente­ring your details on the Con­tau­ro web­site or via an appli­ca­ti­on form, as part of the regis­tra­ti­on pro­cess;
  • Lea­ving a hard copy CV at a Con­tau­ro recruit­ment event, job fair or office;
  • Emai­ling your CV or other infor­ma­ti­on to a Con­tau­ro con­sul­tant or being inter­view­ed by them;
  • App­ly­ing for jobs through a job aggre­ga­tor, which then redi­rects you to the Con­tau­ro web­site;
  • Ente­ring your per­so­nal details into a Con­tau­ro micro­si­te; or
  • Ente­ring a com­pe­ti­ti­on through a social media chan­nel such as Face­book or Twit­ter (or simi­lar).

The types of infor­ma­ti­on that we recei­ve from you in this way include:

  • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on;
  • Edu­ca­ti­on and employ­ment infor­ma­ti­on;
  • Finan­cial infor­ma­ti­on;
  • Spe­cial cate­go­ry infor­ma­ti­on;
  • Cri­mi­nal con­vic­tion data, and
  • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us,

as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

 

Per­so­nal Data We Recei­ve From Other Sources

We also recei­ve per­so­nal data about Can­di­da­tes from other sources. Depen­ding on the rele­vant cir­cum­s­tances and appli­ca­ble local laws and requi­re­ments, this will invol­ve per­so­nal data recei­ved in the fol­lo­wing situa­tions:

  • When we search for Can­di­da­tes via third par­ty sources, such as Lin­ke­dIn and other job sites, from which we obtain your per­so­nal infor­ma­ti­on and/or when we car­ry out other pre-recruit­ment acti­vi­ties (plea­se refer to the sec­tion entit­led „Pre-recruit­ment acti­vi­ties“ below);
  • Your refe­rees may dis­c­lo­se per­so­nal infor­ma­ti­on about you;
  • Our Cli­ents, Sup­pli­ers, other Can­di­da­tes and our col­le­agues within Con­tau­ro (e.g. in the con­text of them making a refer­ral) may share per­so­nal infor­ma­ti­on about you with us;
  • If we recei­ve your per­so­nal infor­ma­ti­on from Face­book or Twit­ter, if you ‚like‘ our Face­book page or ‚fol­low‘ us on Twit­ter (or per­form a simi­lar inter­ac­tion with us on any social media plat­form on which we have a pre­sence); and
  • If you were refer­red to us through an RPO or an MSP sup­pli­er, they may share per­so­nal infor­ma­ti­on about you with us.

 

Per­so­nal Data We Coll­ect Auto­ma­ti­cal­ly

To the ext­ent that you access our web­site or read or click on an email from us, whe­re appro­pria­te and in accordance with any local laws and requi­re­ments, we will also coll­ect your data auto­ma­ti­cal­ly (e.g. via web­site track­ing scripts such as coo­kies or pixels) or through you pro­vi­ding it to us. For more infor­ma­ti­on, plea­se refer to the con­text-spe­ci­fic sec­tion of this Pri­va­cy Poli­cy that appli­es to Web­site Users.

The types of infor­ma­ti­on that we coll­ect about you in this way includes the „Auto­ma­ti­cal­ly coll­ec­ted infor­ma­ti­on“ descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

We gene­ral­ly use Can­di­da­te data in five ways:

  • Pre-recruit­ment Acti­vi­ties;
  • Recruit­ment Acti­vi­ties;
  • Mar­ke­ting Acti­vi­ties;
  • Equal Oppor­tu­ni­ties Moni­to­ring; and
  • To help us to estab­lish, exer­cise or defend legal claims.

In appro­pria­te cir­cum­s­tances, we also use Can­di­da­te data for Pro­fil­ing.

 

Pre-recruit­ment Acti­vi­ties

When con­duc­ting pre-recruit­ment acti­vi­ties, we use your data to work out whe­ther you might be inte­res­ted in, or might bene­fit from, our ser­vices, and to assess whe­ther and how we might be able to assist you. If we think we can help, we will use your cont­act details to get in touch with you and find out if you are inte­res­ted in our ser­vices (usual­ly via email), sub­ject to any appli­ca­ble laws and requi­re­ments.

In order for us to do this, we may:

  • Coll­ect your per­so­nal data;
  • Store your details (and update them when neces­sa­ry) on our data­ba­se so that we can cont­act you about our ser­vices;
  • Send you an email to inform you about our pro­ces­sing of your per­so­nal data and to direct you towards this Pri­va­cy Poli­cy;
  • Review your infor­ma­ti­on to work out whe­ther and how our ser­vices might help you; and
  • Cont­act you about our ser­vices.

Plea­se note that this list is not exhaus­ti­ve.

We will use your per­so­nal data for the­se pur­po­ses if we deem this to be neces­sa­ry for our legi­ti­ma­te inte­rests or in accordance with appli­ca­ble employ­ment law.

If you are not hap­py about this, you have the right to object and can find out more about how to do so by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

 

Recruit­ment Acti­vi­ties;

One of our major area of work is recruit­ment – con­nec­ting the right Can­di­da­tes with the right jobs. We have lis­ted below various ways in which we will use and pro­cess your per­so­nal data for this pur­po­se, whe­re appro­pria­te and in accordance with any local laws and requi­re­ments. Plea­se note that this list is not exhaus­ti­ve.

  • Coll­ec­ting your data from you and other sources, such as Lin­ke­dIn;
  • Sto­ring your details (and updating them when neces­sa­ry) on our data­ba­se, so that we can cont­act you in rela­ti­on to recruit­ment;
  • Pro­vi­ding you with our recruit­ment ser­vices and to faci­li­ta­te the recruit­ment pro­cess;
  • Asses­sing data about you against vacan­ci­es which we think may be sui­ta­ble for you;
  • Sen­ding your infor­ma­ti­on to Cli­ents, in order to app­ly for jobs or to assess your eli­gi­bi­li­ty for jobs;
  • Enab­ling you to sub­mit your CV, app­ly online for jobs or to sub­scri­be to alerts about jobs;
  • Recor­ding your ques­ti­on and ans­wer ses­si­ons and/or video inter­views to sup­port our recruit­ment ser­vices (with the recor­dings being ana­ly­sed for training/monitoring pur­po­ses and/or shared with Cli­ents and view­ed via a secu­re third par­ty plat­form)
  • Making video recor­dings of your par­ti­ci­pa­ti­on in trai­ning ses­si­ons or mee­tings for inter­nal training/monitoring pur­po­ses and/or moni­to­ring inter­nal com­pli­ance stan­dards
  • Allo­wing you to par­ti­ci­pa­te in spe­cia­list online trai­ning;
  • Allo­wing you to par­ti­ci­pa­te in the inter­ac­ti­ve fea­tures of our ser­vices, when you choo­se to do so;
  • Car­ry­ing out our obli­ga­ti­ons ari­sing from any con­tracts ente­red into bet­ween us;
  • Car­ry­ing out our obli­ga­ti­ons ari­sing from any con­tracts ente­red into bet­ween Con­tau­ro and third par­ties in rela­ti­on to your recruit­ment;
  • Faci­li­ta­ting our pay­roll and invoi­cing pro­ces­ses;
  • Car­ry­ing out cus­to­mer satis­fac­tion sur­veys;
  • Veri­fy­ing details you have pro­vi­ded, using third par­ty resour­ces (such as psy­cho­me­tric eva­lua­tions or skills tests), or to request infor­ma­ti­on (such as refe­ren­ces, qua­li­fi­ca­ti­ons and poten­ti­al­ly any cri­mi­nal con­vic­tions, to the ext­ent that this is appro­pria­te and in accordance with local laws);
  • Com­ply­ing with our legal obli­ga­ti­ons in con­nec­tion with the detec­tion of crime or the coll­ec­tion of taxes or duties; and
  • Pro­ces­sing your data to enable us to send you tar­ge­ted, rele­vant mar­ke­ting mate­ri­als or other com­mu­ni­ca­ti­ons, which we think, are likely to be of inte­rest to you.

We will use your per­so­nal data for the­se pur­po­ses if we deem this to be neces­sa­ry for our legi­ti­ma­te inte­rests or in accordance with appli­ca­ble employ­ment law.

If you are not hap­py about this, you have the right to object and can find out more about how to do so by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

 

Mar­ke­ting Acti­vi­ties

We may peri­odi­cal­ly send you infor­ma­ti­on that we think you may find inte­res­t­ing, or to ask for your help with con­nec­ting other Can­di­da­tes with jobs. In par­ti­cu­lar, we may use your data for the pur­po­ses lis­ted below, whe­re appro­pria­te and in accordance with any local laws and requi­re­ments. Plea­se note that this list is not exhaus­ti­ve. To:

  • enable us to deve­lop and mar­ket other pro­ducts and ser­vices;
  • mar­ket our full ran­ge of recruit­ment ser­vices (per­ma­nent, tem­po­ra­ry, con­tract, out­pla­ce­ment and RPO ser­vices) to you;
  • send you details of reports, pro­mo­ti­ons, offers, net­wor­king and cli­ent events, and gene­ral infor­ma­ti­on about the indus­try sec­tors which we think might be of inte­rest to you;
  • dis­play pro­mo­tio­nal excerp­ts from your details on Contauro’s website(s) as a suc­cess sto­ry (only whe­re we have obtai­ned your express con­sent to do so); and
  • pro­vi­de you with infor­ma­ti­on about cer­tain dis­counts and offers that you are eli­gi­ble for by vir­tue of your rela­ti­onship with Con­tau­ro.

We need your con­sent for some aspects of the­se acti­vi­ties which are not cover­ed by our legi­ti­ma­te inte­rests (in par­ti­cu­lar, the coll­ec­tion of data via coo­kies, and the deli­very of direct mar­ke­ting to you through digi­tal chan­nels) and, depen­ding on the situa­ti­on, we’ll ask for this via an expli­cit opt-in con­sent or soft-opt-in (which we explain fur­ther below). Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read below.

Soft opt-in con­sent is a spe­ci­fic type of con­sent which appli­es whe­re you have pre­vious­ly enga­ged with us (for exam­p­le by sub­mit­ting a job appli­ca­ti­on or CV, or regis­tering a vacan­cy to be fil­led), and we are mar­ke­ting other recruit­ment-rela­ted ser­vices. Under ’soft opt-in‘ con­sent, we will take your con­sent as given unless or until you opt out. For most peo­p­le, this is bene­fi­ci­al as it allows us to sug­gest other jobs to you along­side the spe­ci­fic one you appli­ed for, signi­fi­cant­ly incre­asing the likeli­hood of us fin­ding you a new posi­ti­on.

For other types of e‑marketing, we are requi­red to obtain your expli­cit con­sent. If you want to know more about how we obtain con­sent, plea­se read below. If you are not hap­py about our approach to mar­ke­ting, you have the right to with­draw your con­sent at any time and can find out more about how to do so below. Nobody’s per­fect, even though we try to be. We want to let you know that even if you have opted out from our mar­ke­ting com­mu­ni­ca­ti­ons through our pre­fe­rence cent­re, it is pos­si­ble that your details may be recap­tu­red through public sources in an uncon­nec­ted mar­ke­ting cam­paign. We will try to make sure this does­n’t hap­pen, but if it does, we’­re sor­ry. We’d just ask that in tho­se cir­cum­s­tances you opt out again.

 

Equal Oppor­tu­ni­ties Moni­to­ring And Other Sen­si­ti­ve Per­so­nal Data

We are com­mit­ted to ensu­ring that our recruit­ment pro­ces­ses are ali­gned with our approach to equal oppor­tu­ni­ties. Some of the data we may (in appro­pria­te cir­cum­s­tances and in accordance with local law and requi­re­ments) coll­ect about you comes under the umbrel­la of „diver­si­ty infor­ma­ti­on“. This could be infor­ma­ti­on about your eth­nic back­ground, gen­der, disa­bi­li­ty, age, sexu­al ori­en­ta­ti­on, reli­gi­on or other simi­lar beliefs, and/or social-eco­no­mic back­ground. Whe­re appro­pria­te and in accordance with local laws and requi­re­ments, we will use this infor­ma­ti­on on an anony­mi­sed basis to moni­tor our com­pli­ance with our equal oppor­tu­ni­ties poli­cy. We may also dis­c­lo­se this (sui­ta­b­ly anony­mi­sed whe­re rele­vant) data to Cli­ents whe­re this is con­trac­tual­ly requi­red or the Cli­ent spe­ci­fi­cal­ly requests such infor­ma­ti­on to enable them to com­ply with their own employ­ment pro­ces­ses.

This infor­ma­ti­on is what is cal­led ’sen­si­ti­ve‘ per­so­nal infor­ma­ti­on and slight­ly stric­ter data pro­tec­tion rules app­ly to it. We the­r­e­fo­re need to obtain your expli­cit con­sent befo­re we can use it. We will ask for your con­sent by offe­ring you an opt-in. This means that you have to expli­cit­ly and cle­ar­ly tell us that you agree to us coll­ec­ting and using this infor­ma­ti­on.

We may coll­ect other sen­si­ti­ve per­so­nal infor­ma­ti­on par­ti­cu­lar­ly sen­si­ti­ve per­so­nal data about you, such as data about reli­gious, ideo­lo­gi­cal, poli­ti­cal or trade uni­on views or acti­vi­ties; health, pri­va­cy or racial or eth­nic affi­lia­ti­on; social assis­tance mea­su­res; admi­nis­tra­ti­ve and cri­mi­nal pro­se­cu­ti­ons or sanc­tions; gene­tic and bio­me­tric data that uni­que­ly iden­ti­fies a natu­ral per­son when per­mit­ted by local law and requi­red for the job for which you wish to app­ly. We will never do this wit­hout your expli­cit con­sent.

If you would like to find out more about con­sent, plea­se read below. Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, dif­fe­rent rules app­ly to this sen­si­ti­ve data. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read below.

 

To Help Us To Estab­lish, Exer­cise Or Defend Legal Claims

In more unu­su­al cir­cum­s­tances, we may use your per­so­nal data to help us to estab­lish, exer­cise or defend legal claims.

 

Pro­fil­ing, Algo­rith­ms and Auto­ma­ted Decis­i­on Making

Pro­fil­ing is a type of pro­ces­sing acti­vi­ty which enables us bet­ter to under­stand the infor­ma­ti­on that we coll­ect about you, to help us to deve­lop a per­so­na­li­sed „pro­fi­le“ for you. This helps us to gain a bet­ter idea of how you like to inter­act with us and our ser­vices, the sorts of requests you like to make of us and, of cour­se, the sorts of things you don’t like. The pur­po­se of our buil­ding this per­so­na­li­sed pro­fi­le is to enable us to pro­vi­de the best pos­si­ble ser­vice to you and maxi­mi­se the chan­ces that we will be able quick­ly and effi­ci­ent­ly to pro­vi­de you with access to con­tent that is most likely to be rele­vant and hel­pful to you.

We may use pro­fil­ing methods in rela­ti­on to your per­so­nal data for the pur­po­ses lis­ted below, if we con­sider this is neces­sa­ry for our legi­ti­ma­te inte­rests and in accordance with any local laws and requi­re­ments. Plea­se note that this list is not exhaus­ti­ve.

  • Per­so­na­li­sing Can­di­da­tes‘ web­site expe­ri­ence, inclu­ding in rela­ti­on to the roles that are brought to their atten­ti­on when visi­ting the web­site;
  • Making recom­men­da­ti­ons for edi­to­ri­al con­tent that we think may be of inte­rest to Can­di­da­tes (e.g. reports about deve­lo­p­ments in their indus­try);
  • Per­so­na­li­sing the mar­ke­ting con­tent that Can­di­da­tes recei­ve via the web­site, email and other mar­ke­ting chan­nels (whe­re they have con­sen­ted to that mar­ke­ting);
  • Place sui­ta­ble Can­di­da­tes on short­lists for par­ti­cu­lar roles based on pre­scri­bed cri­te­ria, which will allow our con­sul­tants to iden­ti­fy the most appro­pria­te Can­di­da­tes for roles in the most effi­ci­ent man­ner effi­ci­ent­ly;
  • Recom­mend roles based on how a Candidate’s inte­rests, habits, attri­bu­tes and/or pre­fe­ren­ces, rank in com­pa­ri­son to other Can­di­da­tes;
  • Cap­tu­re and ana­ly­se Can­di­da­tes‘ web-based beha­viours using various items of data e.g. num­ber of job ads read/applied for online, num­ber and type of artic­les read, num­ber of web visits made, mem­ber­ship of „talent pools“/segments – see below) in order to award a Can­di­da­te a weigh­ted „approachab­ili­ty score“ with a view to pro­vi­ding insights into Can­di­da­tes‘ needs and to allow us to fol­low up whe­re nee­ded;
  • Short­lis­ting and ran­king acti­vi­ties descri­bed in more detail below and as a fac­tor in deter­mi­ning whe­ther to approach/show roles to a Can­di­da­te, which will ser­ve to sup­ple­ment other data that Con­tau­ro holds about the Can­di­da­te;
  • Ana­ly­sing Can­di­da­tes‘ data by con­ti­nuous­ly track­ing and moni­to­ring their expe­ri­ence and account acti­vi­ty in order to pro­fi­le them and allo­ca­te them to „talent pools“ based on their attri­bu­tes and beha­viours (e.g. pre­vious roles, skills, indus­try expe­ri­ence, loca­ti­on, when a Can­di­da­te is wil­ling to work). Talent pools are used as a means of mana­ging the Can­di­da­te data­ba­se, pla­cing Can­di­da­tes in roles and mar­ke­ting to Can­di­da­tes. The assign­ment of Can­di­da­tes to talent pools is a ful­ly auto­ma­ted pro­cess and can invol­ve the use of bots.

If you are not hap­py about this, in cer­tain cir­cum­s­tances you have the right to object and can find out more about how and when to do this by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

We also some­ti­mes use auto­ma­ted sys­tems such as fil­te­ring tools, or occa­sio­nal­ly more com­plex tools which use an ele­ment of arti­fi­ci­al intel­li­gence, such as algo­rith­ms or machi­ne lear­ning (inclu­ding tho­se pro­vi­ded by third par­ties), to help us quick­ly, effi­ci­ent­ly and more accu­ra­te­ly to ana­ly­se data we have about you and other Can­di­da­tes, as well as data we hold on our Cli­ents‘ needs, and this ulti­m­ate­ly helps us to make decis­i­ons based on this data. This can include app­ly­ing tools which use algo­rith­ms (such as fil­te­ring tools or machi­ne lear­ning) to Can­di­da­te per­so­nal data in order to help us come up with the best pos­si­ble short­list for a par­ti­cu­lar role. Such tech­no­lo­gy should redu­ce signi­fi­cant­ly the amount of time nee­ded to con­sider when Can­di­da­tes might be the best fit for rele­vant jobs. This should in turn make the recruit­ment pro­cess much more effi­ci­ent and effec­ti­ve, which, we hope, will impro­ve your over­all expe­ri­ence with us.

As new and bet­ter tech­no­lo­gy beco­mes more pre­va­lent, some of our pro­fil­ing acti­vi­ties and our pro­ces­sing acti­vi­ties which use auto­ma­ted sys­tems such as tho­se descri­bed abo­ve, may amount to Auto­ma­ted Decis­i­on Making within the mea­ning of Artic­le 22 of the GDPR. This means a pro­cess of making a decis­i­on by auto­ma­ted means with limi­t­ed, or even no, human inter­ven­ti­on in rea­ching the decis­i­on. We will only use auto­ma­ted decis­i­on making in rela­ti­on to your per­so­nal data whe­re we con­sider this is neces­sa­ry for the com­ple­ti­on of pre-con­trac­tu­al steps taken at your request.

Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

This sec­tion of the Pri­va­cy Poli­cy appli­es to Tem­po­ra­ry Workers.

Tem­po­ra­ry Workers include someone who beco­mes employ­ed or enga­ged by Con­tau­ro for the pur­po­ses of under­ta­king tem­po­ra­ry work for a Cli­ent or other Con­tau­ro group com­pa­ny. If you are a Tem­po­ra­ry Worker, we will also con­ti­nue to pro­cess your per­so­nal data as a Can­di­da­te throug­hout the dura­ti­on of your tem­po­ra­ry work assign­ment and the­re­af­ter, in accordance with the terms of this Pri­va­cy Poli­cy. The ques­ti­on of whe­ther and the ext­ent to which the Staff Pri­va­cy Poli­cy app­ly to you as a Tem­po­ra­ry Worker depends on local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read below. Temp Rela­ti­onship means our con­trac­tu­al rela­ti­onship with Tem­po­ra­ry Workers while they are employ­ed or enga­ged direct­ly by us.

If we employ or enga­ge you as a Tem­po­ra­ry Worker direct­ly, we will, depen­ding on the rele­vant cir­cum­s­tances and appli­ca­ble local laws and requi­re­ments, coll­ect some or all of the infor­ma­ti­on lis­ted below (in addi­ti­on to the data coll­ec­ted about Can­di­da­tes) in order to ensu­re that our Temp Rela­ti­onship runs smooth­ly and that we are able to com­ply with our con­trac­tu­al and other duties to each other, and to our Cli­ents, as part of our Temp Rela­ti­onship and our duties to third par­ties such as tax aut­ho­ri­ties and govern­ment agen­ci­es. In some juris­dic­tions, we are rest­ric­ted from pro­ces­sing some of the data out­lined below. In such cases, we will only pro­cess the data in tho­se juris­dic­tions to the ext­ent and under the cir­cum­s­tances per­mit­ted by law:

  • Tem­po­ra­ry worker infor­ma­ti­on
    • Staff number/social secu­ri­ty number/other iden­ti­fier;
    • Loca­ti­on of your work­place at the Cli­ent;
    • Details of any com­plaints, whe­ther brought by or against you or in which you are or have been other­wi­se invol­ved;
    • Details of any lea­ve you take or request during our Temp Rela­ti­onship;
    • Details of tra­vel under­ta­ken;
    • Details of resident/work per­mit;
    • Whe­re appli­ca­ble:
      • Details of any grie­van­ce or disci­pli­na­ry mat­ters, whe­ther brought by or against you or in which you are or have been other­wi­se invol­ved; and
      • Infor­ma­ti­on about your per­for­mance in your role during our Temp Rela­ti­onship, inclu­ding details of any bonu­ses or pro­mo­ti­ons you recei­ve per­for­mance assess­ments and other infor­ma­ti­on that rela­tes to your employ­ment, your inter­ac­tion with col­le­agues and employ­ment-rela­ted issues that ari­se;
  • Spe­cial cate­go­ry infor­ma­ti­on
    • Details of any sick­ness absence inclu­ding health-rela­ted infor­ma­ti­on.

 

Plea­se note that the abo­ve list of cate­go­ries of per­so­nal data we coll­ect is not exhaus­ti­ve.

A num­ber of ele­ments of the items lis­ted abo­ve are requi­red to enable us to ful­fil our con­trac­tu­al duties to you or to others. Some, for exam­p­le your social secu­ri­ty num­ber (or equi­va­lent) are requi­red by sta­tu­te or other laws. Other items may sim­ply be nee­ded to ensu­re that our Temp Rela­ti­onship can run smooth­ly, or to run our busi­ness.

Depen­ding on the type of per­so­nal data in ques­ti­on and the grounds on which we may be pro­ces­sing it, should you decli­ne to pro­vi­de us with such data, we may not be able to ful­fil our con­trac­tu­al requi­re­ments or, in extre­me cases, may not be able to con­ti­nue with our Temp Rela­ti­onship.

If we employ or enga­ge you as a Tem­po­ra­ry Worker direct­ly, we coll­ect your data (in addi­ti­on to the data alre­a­dy coll­ec­ted about Can­di­da­tes) in the fol­lo­wing ways:

  • Per­so­nal data that you give to us; and
  • Per­so­nal data that we recei­ve from other sources.

Below are some more details about each of the­se methods.

Per­so­nal Data You Give To Us

Con­tau­ro needs to know cer­tain infor­ma­ti­on about you in order to ful­fil our obli­ga­ti­ons to you, to ensu­re that you are pro­per­ly ful­fil­ling your obli­ga­ti­ons to us, and to ensu­re that we are both ful­fil­ling our obli­ga­ti­ons to others. This infor­ma­ti­on will enable us to ope­ra­te a usu­al Temp Rela­ti­onship, along with all that ent­ails.

The­re are num­e­rous ways that you can share your infor­ma­ti­on with us in addi­ti­on to the infor­ma­ti­on you share as a Can­di­da­te. Whe­re appro­pria­te and in accordance with any local laws and requi­re­ments, the­se may include:

  • when you com­ple­te regis­tra­ti­on forms at the begin­ning of our Temp Rela­ti­onship; or
  • in mee­tings or com­mu­ni­ca­ti­ons with your con­sul­tant, our HR team or other col­le­agues.

The types of infor­ma­ti­on that we recei­ve from you in this way include:

  • Tem­po­ra­ry worker infor­ma­ti­on; and
  • Spe­cial cate­go­ry infor­ma­ti­on,

as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve

Per­so­nal Data We Recei­ve From Other Sources

We also recei­ve per­so­nal data about you from other sources. Depen­ding on the rele­vant cir­cum­s­tances and appli­ca­ble local laws and requi­re­ments, the­se may include per­so­nal data recei­ved in the fol­lo­wing situa­tions:

  • if you were refer­red to us through a recruit­ment agen­cy or other work agen­ci­es, they may have shared per­so­nal infor­ma­ti­on about you with us;
  • infor­ma­ti­on obtai­ned about you from third par­ty ser­vice pro­vi­ders who under­took back­ground checks about you on our behalf at the start of our Temp Rela­ti­onship;
  • your col­le­agues may share per­so­nal infor­ma­ti­on about you with us;
  • medi­cal pro­fes­sio­nals may (in appro­pria­te and limi­t­ed cir­cum­s­tances) share per­so­nal infor­ma­ti­on about you with us;
  • your pen­si­on and bene­fits pro­vi­ders may share rele­vant per­so­nal infor­ma­ti­on about you with us; and
  • other third par­ties like your local tax aut­ho­ri­ty may share your per­so­nal data with us.

The types of infor­ma­ti­on that we recei­ve about you in this way include:

  • Tem­po­ra­ry worker infor­ma­ti­on; and
  • Spe­cial cate­go­ry infor­ma­ti­on,

as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

If we employ or enga­ge you as a Tem­po­ra­ry Worker direct­ly, we use your data for the fol­lo­wing pur­po­ses:

  • To ensu­re the smooth run­ning of our Temp Rela­ti­onship, inclu­ding all of the acti­vi­ties that need to be under­ta­ken in a usu­al rela­ti­onship of that type, such as:
    • faci­li­ta­ting pay­roll and invoi­cing pro­ces­ses, if rele­vant to your juris­dic­tion;
    • deter­mi­ning the terms on which you work during your Temp Rela­ti­onship;
    • kee­ping a record of any pro­mo­ti­ons, sala­ry rises or bonu­ses you are award­ed;
  • Asses­sing your per­for­mance;
  • Mana­ging absen­ces

We will use your per­so­nal data for the­se pur­po­ses if we deem this to be neces­sa­ry for our legi­ti­ma­te inte­rests or in accordance with appli­ca­ble employ­ment law.

If you are not hap­py about this, you have the right to object and can find out more about how to do so by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

The ques­ti­on of whe­ther and the ext­ent to which the Staff Pri­va­cy Poli­cy app­ly to you as a Tem­po­ra­ry Worker depends on local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

This sec­tion of the Pri­va­cy Poli­cy appli­es to Cli­ents.

Cli­ents include our cus­to­mers, cli­ents, and others to whom Con­tau­ro pro­vi­des ser­vices in the cour­se of its busi­ness or whom Con­tau­ro reason­ab­ly con­siders would be inte­res­ted in our ser­vices. In cer­tain cir­cum­s­tances, Con­tau­ro pro­vi­des ser­vices to indi­vi­du­al employees who work for Cli­ent orga­ni­sa­ti­ons, such as trai­ning cour­ses to tea­ching staff who work for Cli­ents in the edu­ca­ti­on sec­tor. Plea­se note that in this con­text, Con­tau­ro requi­res Cli­ents to com­mu­ni­ca­te the rele­vant parts of this Pri­va­cy Poli­cy (name­ly the sec­tions direc­ted at Cli­ents and Web­site Users) to their employees.

The data we coll­ect about Cli­ents is actual­ly very limi­t­ed. We gene­ral­ly only need to have your cont­act details or the details of indi­vi­du­al cont­acts at your orga­ni­sa­ti­on to enable us to ensu­re that we can reach out to you about our ser­vices, ensu­re our rela­ti­onship runs smooth­ly and in cer­tain cir­cum­s­tances, pro­vi­de ser­vices to your employees. We also hold infor­ma­ti­on rela­ting to your online enga­ge­ment with Can­di­da­te pro­files and other mate­ri­al published by Con­tau­ro, which we use to ensu­re that our mar­ke­ting com­mu­ni­ca­ti­ons to you are rele­vant and time­ly. We may also hold extra infor­ma­ti­on that someone in your orga­ni­sa­ti­on has cho­sen to tell us. In cer­tain cir­cum­s­tances, such as when you enga­ge with our Finan­ce and Debt Reco­very teams, our calls with you may be recor­ded, depen­ding on the appli­ca­ble local laws and requi­re­ments. If we need any addi­tio­nal per­so­nal data for any reason, we will let you know:

  • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on
    About yours­elf or indi­vi­du­al cont­acts at your orga­ni­sa­ti­on, inclu­ding:
    • Names;
    • Job titles;
    • Tele­pho­ne num­bers;
    • Email addres­ses;
  • Auto­ma­ti­cal­ly coll­ec­ted infor­ma­ti­on
    • Infor­ma­ti­on rela­ting to your online enga­ge­ment with Can­di­da­te pro­files;
    • Infor­ma­ti­on rela­ting to your online enga­ge­ment with other mate­ri­al published by Con­tau­ro;
    • IP address;
    • Usa­ge infor­ma­ti­on inclu­ding the dates, times and fre­quen­cy with which you access our ser­vices;
    • User choices (e.g. mar­ke­ting pre­fe­ren­ces);
    • User reports;
    • Log and trou­ble­shoo­ting infor­ma­ti­on;
    • Device infor­ma­ti­on when you install, access or use our ser­vices;
    • Web­site brow­sing data e.g. pages view­ed (limi­t­ed to Con­tau­ro web­sites);
    • CCTV foo­ta­ge if you attend our pre­mi­ses.
    • Email enga­ge­ment histo­ry with Con­tau­ro;
    • Loca­ti­on infor­ma­ti­on (infer­red from jobs, IP address, appli­ca­ti­on histo­ry or sys­tem stored data);
    • Account access infor­ma­ti­on (e.g. PIN num­bers for account veri­fi­ca­ti­on pur­po­ses);
  • Infor­ma­ti­on that others pro­vi­de about you
    • Extra infor­ma­ti­on that our Can­di­da­tes may tell us about you, or that we find from other third par­ty sources;
  • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us
    • Extra infor­ma­ti­on that you or someone in your orga­ni­sa­ti­on has cho­sen to tell us, inclu­ding when cor­re­spon­ding with us via email or other­wi­se.

Plea­se note that the abo­ve list of cate­go­ries of per­so­nal data we coll­ect is not exhaus­ti­ve.

To the ext­ent that you access our web­site or click through any links in an email or text mes­sa­ge from us, we will also coll­ect cer­tain data from you. If you would like more infor­ma­ti­on about this, plea­se refer to the con­text-spe­ci­fic sec­tion of this Pri­va­cy Poli­cy that appli­es to Web­site Users.

We coll­ect Cli­ent per­so­nal data in the fol­lo­wing ways:

  • Per­so­nal data that we recei­ve from you;
  • Per­so­nal data that we coll­ect or recei­ve from other sources; and
  • Per­so­nal data that we coll­ect auto­ma­ti­cal­ly.

 

Per­so­nal Data We Recei­ve Direct­ly From You

  • We both share the same goal – to make sure that you recei­ve the best ser­vice for and at your orga­ni­sa­ti­on. We will recei­ve data direct­ly from you in two ways:
    • Whe­re you cont­act us proac­tively, usual­ly by pho­ne or email; and/or
    • Whe­re we cont­act you, eit­her by pho­ne or email, or through our con­sul­tants‘ busi­ness deve­lo­p­ment acti­vi­ties more gene­ral­ly.
  • The types of infor­ma­ti­on that we recei­ve from you in this way include:
    • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on; and
    • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us,

as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

 

Per­so­nal Data We Recei­ve From Other Sources

  • Whe­re appro­pria­te and in accordance with any local laws and requi­re­ments, we will seek more infor­ma­ti­on about you or your col­le­agues from other sources gene­ral­ly by way of due dili­gence or other mar­ket intel­li­gence:
    • From third par­ty mar­ket rese­arch and by ana­ly­sing online and off­line media (which we will do our­sel­ves or employ other orga­ni­sa­ti­ons to do for us);
    • From repu­ta­ble ven­dors of busi­ness-to-busi­ness data lists to the ext­ent we are able to use such data from such sources in com­pli­ance with the GDPR;
    • From dele­ga­te lists at rele­vant events; and
    • From other limi­t­ed sources and third par­ties, for exam­p­le, from our Can­di­da­tes to the ext­ent that they pro­vi­de us with your details to act as a refe­ree for them or whe­re they give feed­back on a par­ti­cu­lar assign­ment.
  • The types of infor­ma­ti­on that we recei­ve about you in this way may include infor­ma­ti­on that others pro­vi­de about you as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

 

Per­so­nal Data We Coll­ect Auto­ma­ti­cal­ly

To the ext­ent that you access our web­site or read or click on an email or text mes­sa­ge from us, whe­re appro­pria­te and in accordance with any local laws and requi­re­ments, we will also coll­ect your data auto­ma­ti­cal­ly (e.g. via web­site track­ing scripts such as coo­kies or pixels) or through you pro­vi­ding it to us. For more infor­ma­ti­on, plea­se refer to the con­text-spe­ci­fic sec­tion of this Pri­va­cy Poli­cy that appli­es to Web­site Users.

The types of infor­ma­ti­on that we coll­ect about you in this way include the auto­ma­ti­cal­ly coll­ec­ted infor­ma­ti­on as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

We gene­ral­ly use Cli­ent infor­ma­ti­on for:

  • Pro­vi­ding our ser­vices;
  • Mar­ke­ting Acti­vi­ties;
  • To help us to estab­lish, exer­cise or defend legal claims.

Pro­vi­ding Our Ser­vices

Our ser­vices broad­ly con­sist of: (i) pro­vi­ding you with Can­di­da­tes; (ii) RPO ser­vices; and (iii) Con­sul­tancy and advi­so­ry ser­vices. We have lis­ted below the various ways in which we use your data in order to faci­li­ta­te this. Plea­se note that this list is not exhaus­ti­ve.

  • Sto­ring your details (and updating them when neces­sa­ry) on our data­ba­se, so that we can cont­act you in rela­ti­on to our ser­vices;
  • Kee­ping records of our con­ver­sa­ti­ons and mee­tings, so that we can pro­vi­de tar­ge­ted ser­vices to you;
  • Under­ta­king cus­to­mer satis­fac­tion sur­veys; and
  • Pro­ces­sing your data for the pur­po­se of tar­ge­ting appro­pria­te mar­ke­ting cam­paigns.

We also pro­vi­de ser­vices to your employees such as trai­ning cour­ses to tea­ching staff who work for our Cli­ents in the edu­ca­ti­on sec­tor, which will requi­re us to use their per­so­nal data in order to grant them access to the­se ser­vices.

In most cases, we will use your per­so­nal data for the pur­po­ses below if we deem it neces­sa­ry to do so for our legi­ti­ma­te inte­rests.

Artic­le 6(1)(f) of the GDPR says that we can pro­cess your data whe­re it „is neces­sa­ry for the pur­po­ses of the legi­ti­ma­te inte­rests pur­sued by us or by a third par­ty, except whe­re such inte­rests are over­ridden by the inte­rests or fun­da­men­tal rights or free­doms of you which requi­re pro­tec­tion of per­so­nal data.“

We don’t think that any of the acti­vi­ties in rela­ti­on to which we rely on the legi­ti­ma­te inte­rests con­di­ti­on pre­ju­di­ce Cli­ents in any way. Howe­ver, you do have the right to object to us pro­ces­sing your per­so­nal data on this basis. If you would like to know more about how to do so, plea­se refer to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

Plea­se note that in cer­tain juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

 

Mar­ke­ting Acti­vi­ties

Sub­ject to any appli­ca­ble local laws and requi­re­ments, we will not, as a mat­ter of cour­se, seek your con­sent when sen­ding mar­ke­ting mate­ri­als to a cor­po­ra­te pos­tal or email address.

If you are not hap­py about this, you have the right to opt out of recei­ving mar­ke­ting mate­ri­als from us and can find out more about how to do so by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments regar­ding mar­ke­ting acti­vi­ties. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

 

To Help Us To Estab­lish, Exer­cise Or Defend Legal Claims

In more unu­su­al cir­cum­s­tances, we may use your per­so­nal data to help us to estab­lish, exer­cise or defend legal claims.

This sec­tion of the Pri­va­cy Poli­cy appli­es to Sup­pli­ers.

Sup­pli­ers include part­ner­ships and com­pa­nies (inclu­ding sole trad­ers), and aty­pi­cal workers such as inde­pen­dent con­trac­tors and free­lan­ce workers, who pro­vi­de ser­vices to Con­tau­ro. In cer­tain cir­cum­s­tances Con­tau­ro will sub-con­tract the ser­vices it pro­vi­des to Cli­ents to third par­ty sup­pli­ers who per­form ser­vices on Contauro’s behalf. In this con­text, sup­pli­ers that are indi­vi­du­al con­trac­tors, free­lan­ce workers, or employees of sup­pli­ers will be trea­ted as Can­di­da­tes for data pro­tec­tion pur­po­ses. Plea­se note that in this con­text, Con­tau­ro requi­res Sup­pli­ers to com­mu­ni­ca­te the rele­vant parts of this Pri­va­cy Poli­cy (name­ly the sec­tions direc­ted at Can­di­da­tes) to their employees.

This sec­tion of the Pri­va­cy Poli­cy also appli­es to other par­ties with which we have a busi­ness or other type of rela­ti­onship (ran­ging from inves­tors to cha­ri­ta­ble orga­ni­sa­ti­ons).

We don’t coll­ect much data about Sup­pli­ers and other third par­ties with which we con­duct a busi­ness rela­ti­onship (e.g. inves­tors) – we sim­ply need to make sure that our rela­ti­onship runs smooth­ly. We’ll coll­ect the details of cont­acts within your orga­ni­sa­ti­on, such as names, tele­pho­ne num­bers and email addres­ses. In the case of Sup­pli­ers, we’ll also coll­ect bank details, so that we can pay you. We may also hold extra infor­ma­ti­on that someone in your orga­ni­sa­ti­on has cho­sen to tell us. In cer­tain cir­cum­s­tances, such as when a Sup­pli­er enga­ges with our Finan­ce and Debt Reco­very teams, our calls with you may be recor­ded, depen­ding on the appli­ca­ble local laws and requi­re­ments:

  • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on
    About yours­elf or indi­vi­du­al cont­acts at your orga­ni­sa­ti­on, inclu­ding:
    • Names;
    • Job titles;
    • Tele­pho­ne num­bers;
    • Email addres­ses;
    • Busi­ness account bank details;
    • Iden­ti­fi­ca­ti­on num­ber;
  • Infor­ma­ti­on that others pro­vi­de about you
    • Extra infor­ma­ti­on that our Can­di­da­tes or Cli­ents may tell us about you, or that we find from other third par­ty sources;
  • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us
    • Extra infor­ma­ti­on that you or someone in your orga­ni­sa­ti­on has cho­sen to tell us, inclu­ding when cor­re­spon­ding with us via email or other­wi­se.

Plea­se note that the abo­ve list of cate­go­ries of per­so­nal data we coll­ect is not exhaus­ti­ve.

To the ext­ent that you access our web­site or click through any links in an email or text mes­sa­ge from us, we will also coll­ect cer­tain data from you. If you would like more infor­ma­ti­on about this, plea­se refer to the con­text-spe­ci­fic sec­tion of this Pri­va­cy Poli­cy that appli­es to Web­site Users.

We coll­ect Sup­pli­er and other third par­ty data in the fol­lo­wing ways:

  • Per­so­nal data that we recei­ve from you;
  • Per­so­nal data that we coll­ect or recei­ve from other sources.

Per­so­nal Data We Recei­ve Direct­ly From You

  • We will recei­ve data direct­ly from you in two ways:
    • Whe­re you cont­act us proac­tively, usual­ly by pho­ne or email; and/or
    • Whe­re we cont­act you, eit­her by pho­ne or email.
  • The types of infor­ma­ti­on that we recei­ve from you in this way include:
    • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on; and
    • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us,

as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

Per­so­nal Data We Recei­ve From Other Sources

  • Whe­re appro­pria­te and in accordance with any local laws and requi­re­ments, we will seek more infor­ma­ti­on about you or your col­le­agues from other sources gene­ral­ly by way of due dili­gence or other mar­ket intel­li­gence:
    • From third par­ty mar­ket rese­arch and by ana­ly­sing online and off­line media (which we will do our­sel­ves or employ other orga­ni­sa­ti­ons to do for us);
    • From repu­ta­ble ven­dors of busi­ness-to-busi­ness data lists to the ext­ent we are able to use such data from such sources in com­pli­ance with the GDPR;
    • From dele­ga­te lists at rele­vant events; and
    • From other limi­t­ed sources and third par­ties.
  • The types of infor­ma­ti­on that we recei­ve about you in this way may include infor­ma­ti­on that others pro­vi­de about you as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

We have lis­ted below the various ways in which we use your data in gene­ral. Plea­se note that this list is not exhaus­ti­ve.

  • Sto­ring your details (and updating them when neces­sa­ry) on our data­ba­se, so that we can cont­act you in rela­ti­on to our agree­ments;
  • Kee­ping records of our con­ver­sa­ti­ons and mee­tings;
  • To per­form cer­tain legal obli­ga­ti­ons;
  • To help us to tar­get appro­pria­te mar­ke­ting cam­paigns; and
  • In more unu­su­al cir­cum­s­tances, to help us to estab­lish, exer­cise or defend legal claims.

We will use your per­so­nal data for the­se pur­po­ses if we deem this to be neces­sa­ry for our legi­ti­ma­te inte­rests or in accordance with appli­ca­ble employ­ment law.

We will not, as a mat­ter of cour­se, seek your con­sent when sen­ding mar­ke­ting mes­sa­ges to a cor­po­ra­te pos­tal or email address.

If you are not hap­py about this, you have the right to object and can find out more about how to do so by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

This sec­tion of the Pri­va­cy Poli­cy appli­es to Peo­p­le Who­se Data we recei­ve from Can­di­da­tes and Contauro’s Staff. The­se may include emer­gen­cy cont­acts and refe­rees. We will only cont­act them in appro­pria­te cir­cum­s­tances.

All we need from refe­rees is con­fir­ma­ti­on of what you alre­a­dy know about our Can­di­da­te or pro­s­pec­ti­ve mem­ber of Staff, so that they can secu­re that job they real­ly want. Emer­gen­cy cont­act details give us some­bo­dy to call on in an emer­gen­cy. To ask for a refe­rence, we’ll obvious­ly need the referee’s cont­act details (such as name, email address and tele­pho­ne num­ber). We’ll also need the­se details if our Can­di­da­te or a mem­ber of our Staff has put you down as their emer­gen­cy cont­act so that we can cont­act you in the event of an acci­dent or an emer­gen­cy.

We will coll­ect your date of birth, cont­act details and poten­ti­al­ly some health infor­ma­ti­on if a mem­ber of our Staff has put you down as a depen­dant or any other kind of bene­fi­ci­a­ry for a bene­fit con­nec­ted with their employ­ment or if a mem­ber of our Staff exer­ci­s­es cer­tain employ­ment rights. We may also be pro­vi­ded (by infe­rence) with some limi­t­ed infor­ma­ti­on about your sexu­al ori­en­ta­ti­on if a mem­ber of our Staff iden­ti­fies you as a spou­se or part­ner when put­ting you down as a depen­dant, next of kin or emer­gen­cy cont­act:

  • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on
    • Name;
    • Age/Date of birth
    • Marital sta­tus;
    • Cont­act details;
    • Use of Staff member’s com­pa­ny vehic­le;
  • Spe­cial cate­go­ry of infor­ma­ti­on
    • Details of sexu­al ori­en­ta­ti­on (infer­red) and phy­si­cal or men­tal health, for exam­p­le if this is neces­sa­ry in con­nec­tion with a beneficiary’s entit­le­ment to a bene­fit con­nec­ted with their employ­ment or whe­re you dis­c­lo­se this through pro­vi­ding next-of-kin details;
  • Infor­ma­ti­on that others pro­vi­de about you
    • Extra infor­ma­ti­on that your refer­rer choo­ses to tell us about you;
    • Extra infor­ma­ti­on that a mem­ber of Staff may tell us about you;
  • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us
    • Any other infor­ma­ti­on that you may pro­vi­de to us inclu­ding when cor­re­spon­ding with us via email or other­wi­se.

Plea­se note that the abo­ve list of cate­go­ries of per­so­nal data we coll­ect is not exhaus­ti­ve.

To the ext­ent that you access our web­site or click through any links in an email or text mes­sa­ge from us, we will also coll­ect cer­tain data from you. If you would like more infor­ma­ti­on about this, plea­se refer to the con­text-spe­ci­fic sec­tion of this Pri­va­cy Poli­cy that appli­es to Web­site Users.

We will only use the infor­ma­ti­on that our Can­di­da­tes or Staff give us about you for the fol­lo­wing pur­po­ses:

  • If our Can­di­da­tes or Staff mem­bers put you down on our form as an emer­gen­cy cont­act, we’ll cont­act you in the case of an acci­dent or emer­gen­cy affec­ting them;
  • If you were put down by a Staff mem­ber or Tem­po­ra­ry Worker as a next of kin or depen­dant or any other kind of bene­fi­ci­a­ry, we will store your per­so­nal data to ensu­re the per­son­nel records of that Staff mem­ber or Tem­po­ra­ry Worker are cor­rect, and use your per­so­nal data whe­re neces­sa­ry to pro­vi­de employee bene­fits and pay remu­ne­ra­ti­on and dis­c­lo­se your data to the rele­vant bene­fits pro­vi­der; or
  • If you were put down by a Can­di­da­te or pro­s­pec­ti­ve Staff mem­ber as a refe­ree, we will cont­act you to get a refe­rence or give your details to a third par­ty to do this on our behalf. Whe­re you are being asked to give a refe­rence based on their pro­fes­sio­nal expe­ri­ence of a Can­di­da­te, and whe­re we think that you may be inte­res­ted in beco­ming a Cli­ent of ours, we may also use your details to reach out to get in touch in that alter­na­ti­ve capa­ci­ty (sub­ject to any local laws and requi­re­ments).

We will use your per­so­nal data for the­se pur­po­ses if we deem this to be neces­sa­ry for our legi­ti­ma­te inte­rests or in accordance with appli­ca­ble employ­ment law.

If you are not hap­py about this, you have the right to object and can find out more about how to do so by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

This sec­tion of the Pri­va­cy Poli­cy appli­es to Web­site Users.

Web­site Users include any indi­vi­du­al who acces­ses any of the Con­tau­ro web­sites or any of the Con­tau­ro mobi­le appli­ca­ti­ons (apps).

We coll­ect a limi­t­ed amount of data from our Web­site Users which we use to help us to impro­ve your expe­ri­ence when using our web­site or mobi­le apps and to help us mana­ge the ser­vices we pro­vi­de. This com­pri­ses infor­ma­ti­on such as how you use our web­site or our mobi­le apps, the fre­quen­cy with which you access our web­site or mobi­le apps, your brow­ser type, your type of device, the loca­ti­on you view our web­site from, the lan­guage you choo­se to view it in and the times that our web­site is most popu­lar. If you cont­act us via the web­site or the mobi­le apps, for exam­p­le by using the chat func­tion, or when you regis­ter for one of our news­let­ters, web­i­nars or par­ti­ci­pa­te in any fur­ther offer of our web­site or mobi­le apps, we will coll­ect any infor­ma­ti­on that you pro­vi­de to us, for exam­p­le your name and cont­act details:

  • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on
    • Names;
    • Tele­pho­ne num­bers;
    • Email addres­ses;
  • Auto­ma­ti­cal­ly coll­ec­ted infor­ma­ti­on
    • Infor­ma­ti­on rela­ting to your online enga­ge­ment with mate­ri­al published by Con­tau­ro;
    • IP address;
    • Extra Usa­ge infor­ma­ti­on that you choo­se to tell us; inclu­ding the dates, times and fre­quen­cy with and loca­ti­on from which you access our ser­vices;
    • User choices;
    • User reports;
    • Log and trou­ble­shoo­ting infor­ma­ti­on;
    • Device infor­ma­ti­on when you install, access or use our ser­vices;
    • Account access infor­ma­ti­on (e.g. PIN num­bers for account veri­fi­ca­ti­on pur­po­ses);
  • Addi­tio­nal infor­ma­ti­on that you choo­se to tell us
    • Any other infor­ma­ti­on that you may pro­vi­de to us inclu­ding when cor­re­spon­ding with us via email or other­wi­se.

Plea­se note that the abo­ve list of cate­go­ries of per­so­nal data we coll­ect is not exhaus­ti­ve.

When you visit our web­site or mobi­le apps the­re is cer­tain infor­ma­ti­on that we will auto­ma­ti­cal­ly coll­ect, whe­ther or not you deci­de to use our ser­vices name­ly your IP address, the date and the times and fre­quen­cy with which you access the web­site or the mobi­le apps, the way you brow­se its con­tent and other tech­ni­cal infor­ma­ti­on. We will also coll­ect data from you when you cont­act us via the web­site or the mobi­le apps, for exam­p­le by using the chat func­tion or when you regis­ter for one of our news­let­ters, web­i­nars or par­ti­ci­pa­te in any fur­ther offer of our web­site or mobi­le apps.

We coll­ect your data auto­ma­ti­cal­ly via coo­kies or simi­lar tech­no­lo­gy such as track­ing pixels and HTML5 Local Sto­rage in line with the coo­kie set­tings that you spe­ci­fy via the „Coo­kie Pre­fe­ren­ces“ link at eit­her the top or bot­tom of the web­site, or the set­tings in your brow­ser. If you are also a Can­di­da­te or a Cli­ent of Con­tau­ro, we will use data from your use of our web­sites to enhan­ce other aspects of our com­mu­ni­ca­ti­ons with or ser­vice to you. If you would like to find out more about coo­kies or simi­lar tech­no­lo­gy, inclu­ding how we use them and what choices are available to you, plea­se refer to the sec­tion entit­led „Coo­kies“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

The types of infor­ma­ti­on that we coll­ect about you in this way include:

  • Key iden­ti­fi­ca­ti­on and cont­act infor­ma­ti­on;
  • Auto­ma­ti­cal­ly coll­ec­ted infor­ma­ti­on.

as descri­bed in the sec­tion entit­led „What Kind of Per­so­nal Infor­ma­ti­on Do We Coll­ect?“ abo­ve.

We use your data to:

  • pro­vi­de you with the ser­vice you regis­tered for or the ser­vices you par­ti­ci­pa­ted in, for exam­p­le sen­ding you a news­let­ter or taking part in an online sur­vey;
  • pro­tect our Sys­tems from attacks and other ille­gal acti­vi­ties; and
  • to help us to impro­ve your expe­ri­ence of using our web­site or our mobi­le apps, for exam­p­le by ana­ly­sing your recent job search cri­te­ria to help us to pre­sent jobs or Can­di­da­tes to you that we think you’ll be inte­res­ted in.

We will use your per­so­nal data for the­se pur­po­ses if we deem this to be neces­sa­ry for our legi­ti­ma­te inte­rests.

If you are not hap­py about this, you have the right to object and can find out more about how to do so by refer­ring to the sec­tion entit­led „How can you access, amend or take back the per­so­nal data that you have given to us“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

If you would like to find out more about coo­kies or simi­lar tech­no­lo­gy, inclu­ding how we use them and what choices are available to you, plea­se refer to the sec­tion entit­led „Coo­kies“ in the Gene­ral Pri­va­cy Infor­ma­ti­on sec­tion of this Pri­va­cy Poli­cy.

Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read here.

Gene­ral Pri­va­cy Infor­ma­ti­on

Whe­re appro­pria­te and in accordance with local laws and requi­re­ments, we gene­ral­ly share your per­so­nal data with the fol­lo­wing cate­go­ries of peo­p­le:

  • Any of our group com­pa­nies;
  • Appro­pria­te col­le­agues within Con­tau­ro (this may include col­le­agues in over­se­as offices);
  • Indi­vi­du­als and orga­ni­sa­ti­ons who hold infor­ma­ti­on rela­ted to your refe­rence or appli­ca­ti­on to work with us, such as cur­rent, past or pro­s­pec­ti­ve employ­ers, edu­ca­tors and exami­ning bodies and employ­ment and recruit­ment agen­ci­es;
  • Tax, audit, or other aut­ho­ri­ties, when we belie­ve in good faith that the law or other regu­la­ti­on requi­res us to share this data (for exam­p­le, becau­se of a request by a tax aut­ho­ri­ty or in con­nec­tion with any anti­ci­pa­ted liti­ga­ti­on);
  • Ser­vice pro­vi­ders (whe­ther third par­ties or our group com­pa­nies) who per­form func­tions on our behalf (inclu­ding exter­nal con­sul­tants, busi­ness asso­cia­tes and pro­fes­sio­nal advi­sers such as lawy­ers, audi­tors and accoun­tants, admi­nis­tra­ti­on func­tions, tech­ni­cal sup­port func­tions and IT con­sul­tants car­ry­ing out test­ing and deve­lo­p­ment work on our busi­ness tech­no­lo­gy Sys­tems);
  • Third par­ty out­sour­ced IT and docu­ment sto­rage pro­vi­ders whe­re we have an appro­pria­te pro­ces­sing agree­ment (or simi­lar pro­tec­tions) in place;
  • Mar­ke­ting tech­no­lo­gy plat­forms and sup­pli­ers; and
  • If Con­tau­ro mer­ges with or is acqui­red by ano­ther busi­ness or com­pa­ny in the future, (or is in meaningful dis­cus­sions about such a pos­si­bi­li­ty) we may share your per­so­nal data with the (pro­s­pec­ti­ve) new owners of the busi­ness or com­pa­ny.

The­re are also cer­tain cate­go­ries of peo­p­le that we share your per­so­nal data with if you are a Can­di­da­te, Tem­po­ra­ry Worker or Per­son who­se data we recei­ve (e.g. a refe­ree).

If you are a Can­di­da­te, we may also share your per­so­nal data with the fol­lo­wing cate­go­ries of peo­p­le:

  • poten­ti­al employ­ers and other recruit­ment agencies/organisations to increase your chan­ces of fin­ding employ­ment;
  • third par­ty part­ners, job boards, job plat­forms, job aggre­ga­tors, soft­ware pro­vi­ders and cloud based data­ba­ses whe­re we con­sider this will impro­ve the chan­ces of fin­ding you the right job or impro­ving recruit­ment pro­ces­ses more gene­ral­ly;
  • third par­ties who we have retai­ned to pro­vi­de ser­vices such as refe­rence, qua­li­fi­ca­ti­on and cri­mi­nal con­vic­tions checks, to the ext­ent that the­se checks are appro­pria­te and in accordance with local laws;
  • inter­nal and exter­nal audi­tors of our Cli­ents when we are requi­red to share this data with them upon request in order to com­ply with our con­trac­tu­al or regu­la­to­ry obli­ga­ti­ons; and
  • third par­ties hel­ping us by deve­lo­ping ser­vices and pro­ces­ses to opti­mi­se the Can­di­da­te sel­ec­tion pro­cess in order to impro­ve the qua­li­ty and effi­ci­en­cy of recruit­ment ser­vices.

If you are a Tem­po­ra­ry Worker, we may also share your per­so­nal data with the fol­lo­wing cate­go­ries of peo­p­le:

  • in limi­t­ed cir­cum­s­tances as appro­pria­te, medi­cal pro­fes­sio­nals such as your GP or an occu­pa­tio­nal health spe­cia­list;
  • the Cli­ent whe­re you as a Tem­po­ra­ry Worker are or will be working; and
  • pro­s­pec­ti­ve employ­ers (for exam­p­le, when pro­vi­ding a refe­rence, whe­re per­mis­si­ble in accordance with local laws and requi­re­ments).

If you are a refe­ree of one of our Can­di­da­tes, we may also share your per­so­nal data with the fol­lo­wing cate­go­ries of peo­p­le:

  • third par­ties who we have retai­ned to pro­vi­de ser­vices such as refe­rence, qua­li­fi­ca­ti­on and cri­mi­nal con­vic­tions checks, to the ext­ent that the­se checks are appro­pria­te and in accordance with local laws; and
  • inter­nal and exter­nal audi­tors of our Cli­ents when we are requi­red to share this data with them upon request in order to com­ply with our con­trac­tu­al or regu­la­to­ry obli­ga­ti­ons.

We are com­mit­ted to taking all reasonable and appro­pria­te steps to pro­tect the per­so­nal infor­ma­ti­on that we hold from misu­se, loss, or unaut­ho­ri­sed access. We do this by having in place a ran­ge of appro­pria­te tech­ni­cal and orga­ni­sa­tio­nal mea­su­res. The­se include mea­su­res to deal with any suspec­ted data breach.

If you suspect any misu­se or loss of or unaut­ho­ri­sed access to your per­so­nal infor­ma­ti­on plea­se let us know imme­dia­te­ly. Details of how to cont­act us can be found below.

In deter­mi­ning the appro­pria­te reten­ti­on peri­od for dif­fe­rent types of per­so­nal data, we always con­sider the amount, natu­re, and sen­si­ti­vi­ty of the per­so­nal data in ques­ti­on, the poten­ti­al risk of harm from unaut­ho­ri­sed use or dis­clo­sure of that per­so­nal data, the pur­po­ses for which we need to pro­cess it and whe­ther we can achie­ve tho­se pur­po­ses by other means (in addi­ti­on of cour­se to ensu­ring that we com­ply with our legal, regu­la­to­ry and risk-manage­ment obli­ga­ti­ons).

We set out below the reten­ti­on prac­ti­ces that we app­ly to cer­tain cate­go­ries of peo­p­le.

If you are a Can­di­da­te, we will keep your per­so­nal data on our Sys­tems for a peri­od of up to two years from the point that we coll­ect such per­so­nal data or sub­se­quent­ly have meaningful cont­act with you (or, whe­re appro­pria­te, the com­pa­ny you are working for or with).After this peri­od, it is likely your data will no lon­ger be rele­vant for the pur­po­ses for which it was coll­ec­ted. We may keep your per­so­nal data on our Sys­tems for a lon­ger peri­od than this if we belie­ve in good faith that we need to do so, for exam­p­le, becau­se of our obli­ga­ti­ons to tax aut­ho­ri­ties or in con­nec­tion with any anti­ci­pa­ted liti­ga­ti­on.

We will con­sider the­re to be meaningful cont­act with you in this con­text if you, for exam­p­le, sub­mit a CV to us via our web­site, take part in any of our online trai­ning, com­mu­ni­ca­te with us about poten­ti­al roles (eit­her by ver­bal or writ­ten com­mu­ni­ca­ti­on) or click through from any of our mar­ke­ting com­mu­ni­ca­ti­ons. Your receipt, ope­ning or rea­ding of an email or other digi­tal mes­sa­ge from us will not count as meaningful cont­act for the­se pur­po­ses, only whe­re you click-through or rep­ly direct­ly – we will only deem that we have had meaningful cont­act with you if the­re is posi­ti­ve action on your part.

For tho­se Can­di­da­tes who­se ser­vices are pro­vi­ded via a third par­ty com­pa­ny or other enti­ty, meaningful cont­act with you means meaningful cont­act with the com­pa­ny or enti­ty which sup­pli­es your ser­vices. Whe­re we are noti­fied by such com­pa­ny or enti­ty that it no lon­ger has that rela­ti­onship with you, we will retain your data for no lon­ger than two years from that point or, if later, for the peri­od of two years from the point we sub­se­quent­ly have meaningful cont­act direct­ly with you.

If you have express­ly indi­ca­ted as a Can­di­da­te that you would rather we did­n’t retain your per­so­nal data, then we will Dele­te it from our Sys­tems unless we belie­ve in good faith that we need to pre­ser­ve it, for exam­p­le, becau­se of our obli­ga­ti­ons to tax aut­ho­ri­ties or in con­nec­tion with any anti­ci­pa­ted liti­ga­ti­on.

If we employ or enga­ge you as a Tem­po­ra­ry Worker direct­ly, we will ordi­na­ri­ly pro­cess your data throug­hout the cour­se of your Temp Rela­ti­onship and will then retain it for a peri­od after we have par­ted ways. The pre­cise length of time will depend on the type of data, our legi­ti­ma­te busi­ness needs and other legal or regu­la­to­ry rules that may requi­re us to retain it for cer­tain mini­mum peri­ods. For exam­p­le, we may be requi­red to retain cer­tain data for the pur­po­ses of tax report­ing or respon­ding to tax queries. We may also retain it if it might be rele­vant to any poten­ti­al liti­ga­ti­on. In juris­dic­tions that allow it, we will gene­ral­ly retain per­so­nal data rela­ting to you whe­re neces­sa­ry to enable us to pro­vi­de you or a future employ­er with a refe­rence.

If you are a Tem­po­ra­ry Worker, we will also con­ti­nue to pro­cess your per­so­nal data as a Can­di­da­te through the dura­ti­on of your Temp Rela­ti­onship and the­re­af­ter. The ques­ti­on of whe­ther and the ext­ent to which we will con­ti­nue to pro­cess your per­so­nal data as Staff data through the dura­ti­on of your Temp Rela­ti­onship and the­re­af­ter depends on local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read below.

If you are a Cli­ent or a Sup­pli­er we will retain your per­so­nal data in order to pro­vi­de you with ser­vices or to recei­ve ser­vices from you, or to pro­vi­de you with infor­ma­ti­on about our ser­vices that we belie­ve you may be inte­res­ted in.

If you have express­ly indi­ca­ted that you’­re not inte­res­ted in our ser­vices, then we will Dele­te your per­so­nal data from our Sys­tems unless we belie­ve in good faith that we need to pre­ser­ve it, for exam­p­le, becau­se of our obli­ga­ti­ons to tax aut­ho­ri­ties or in con­nec­tion with any anti­ci­pa­ted liti­ga­ti­on.

If you are a Web­site User we will retain your IP address and any other infor­ma­ti­on that is requi­red to ope­ra­te the web­site or our mobi­le apps for 365 days.

We will other­wi­se retain your data for as long as it is neces­sa­ry to achie­ve the pur­po­se it was coll­ec­ted or pro­ces­sed for. If this time has come or you have express­ly indi­ca­ted that you’­re not inte­res­ted in one of our web­site or mobi­le app ser­vices any­mo­re, we will Dele­te it from our Sys­tems unless we belie­ve in good faith that we need to pre­ser­ve it, for exam­p­le, becau­se of our obli­ga­ti­ons to tax aut­ho­ri­ties or in con­nec­tion with any anti­ci­pa­ted liti­ga­ti­on.

One of the GDPR’s main objec­ti­ves is to pro­tect and cla­ri­fy the rights of EU citi­zens and indi­vi­du­als in the EU with regards to data pri­va­cy. This means that you retain various rights in respect of your data, even once you have given it to us. The­se are descri­bed in more detail below.

  • To get in touch about the­se rights, plea­se cont­act us. We will seek to deal with your request wit­hout undue delay, and in any event within one month (sub­ject to any exten­si­ons to which we are lawful­ly entit­led). Plea­se note that we will, whe­re neces­sa­ry, keep a record of your com­mu­ni­ca­ti­ons to help us resol­ve any issues which you rai­se.
  • Right to object: this right enables you to object to us pro­ces­sing your per­so­nal data whe­re we do so for one of the fol­lo­wing four reasons: (i) our legi­ti­ma­te inte­rests; (ii) to enable us to per­form a task in the public inte­rest or exer­cise offi­ci­al aut­ho­ri­ty; (iii) to send you direct mar­ke­ting mate­ri­als; and (iv) for sci­en­ti­fic, his­to­ri­cal, rese­arch, or sta­tis­ti­cal pur­po­ses.
  • The „legi­ti­ma­te inte­rests“ and „direct mar­ke­ting“ cate­go­ries abo­ve are the ones most likely to app­ly to our Web­site Users, Can­di­da­tes, Tem­po­ra­ry Workers, Cli­ents and Sup­pli­ers. If your objec­tion rela­tes to us pro­ces­sing your per­so­nal data becau­se we deem it neces­sa­ry for your legi­ti­ma­te inte­rests, we must act on your objec­tion by cea­sing the acti­vi­ty in ques­ti­on unless:
    • we can show that we have com­pel­ling legi­ti­ma­te grounds for pro­ces­sing which over­ri­des your inte­rests; or
    • we are pro­ces­sing your data for the estab­lish­ment, exer­cise or defence of a legal cla­im.
  • If your objec­tion rela­tes to direct mar­ke­ting, we must act on your objec­tion by cea­sing this acti­vi­ty.
  • Right to with­draw con­sent: Whe­re we have obtai­ned your con­sent to pro­cess your per­so­nal data for cer­tain acti­vi­ties (for exam­p­le, in order to use coo­kies or pixels in cer­tain juris­dic­tions), you may with­draw this con­sent at any time and we will cea­se to car­ry out the par­ti­cu­lar acti­vi­ty that you pre­vious­ly con­sen­ted to unless we con­sider that the­re is an alter­na­ti­ve reason to jus­ti­fy our con­tin­ued pro­ces­sing of your data for this pur­po­se in which case we will inform you of this con­di­ti­on.
  • Data Sub­ject Access Requests (DSAR): You may ask us to con­firm what infor­ma­ti­on we hold about you at any time, and request us to modi­fy, update or Dele­te such infor­ma­ti­on. We may ask you to veri­fy your iden­ti­ty and for more infor­ma­ti­on about your request. If we pro­vi­de you with access to the infor­ma­ti­on we hold about you, we will not char­ge you for this unless your request is „mani­fest­ly unfoun­ded or exces­si­ve“. If you request fur­ther copies of this infor­ma­ti­on from us, we may char­ge you a reasonable admi­nis­tra­ti­ve cost whe­re legal­ly per­mis­si­ble. Whe­re we are legal­ly per­mit­ted to do so, we may refu­se your request. If we refu­se your request we will always tell you the reasons for doing so.
  • Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments regar­ding data sub­ject access requests and may refu­se your request in accordance with such laws. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read below.
  • Right to era­su­re: You have the right to request that we era­se your per­so­nal data in cer­tain cir­cum­s­tances. Nor­mal­ly, the infor­ma­ti­on must meet one of the fol­lo­wing cri­te­ria:
    • the data are no lon­ger neces­sa­ry for the pur­po­se for which we ori­gi­nal­ly coll­ec­ted and/or pro­ces­sed them;
    • whe­re pre­vious­ly given, you have with­drawn your con­sent to us pro­ces­sing your data, and the­re is no other valid reason for us to con­ti­nue pro­ces­sing;
    • the data has been pro­ces­sed unlawful­ly (i.e. in a man­ner which does not com­ply with the GDPR);
    • it is neces­sa­ry for the data to be era­sed in order for us to com­ply with our legal obli­ga­ti­ons as a data con­trol­ler; or
    • if we pro­cess the data becau­se we belie­ve it neces­sa­ry to do so for our legi­ti­ma­te inte­rests, you object to the pro­ces­sing and we are unable to demons­tra­te over­ri­ding legi­ti­ma­te grounds for our con­tin­ued pro­ces­sing.
  • Plea­se note that in cer­tain of the juris­dic­tions in which we ope­ra­te, we com­ply with addi­tio­nal local law requi­re­ments regar­ding data sub­ject right to era­su­re and may refu­se your request in accordance with local laws. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read below.
  • We would only be entit­led to refu­se to com­ply with your request for one of the fol­lo­wing reasons:
    • to exer­cise the right of free­dom of expres­si­on and infor­ma­ti­on;
    • to com­ply with legal obli­ga­ti­ons or for the per­for­mance of a public inte­rest task or exer­cise of offi­ci­al aut­ho­ri­ty;
    • for public health reasons in the public inte­rest;
    • for archi­val, rese­arch or sta­tis­ti­cal pur­po­ses; or
    • to exer­cise or defend a legal cla­im.
  • When com­ply­ing with a valid request for the era­su­re of data we will Dele­te the rele­vant data.
  • Right to rest­rict pro­ces­sing: You have the right to request that we rest­rict our pro­ces­sing of your per­so­nal data in cer­tain cir­cum­s­tances. This means that we can only con­ti­nue to store your data and will not be able to car­ry out any fur­ther pro­ces­sing acti­vi­ties with it until eit­her: (i) one of the cir­cum­s­tances lis­ted below is resol­ved; (ii) you con­sent; or (iii) fur­ther pro­ces­sing is neces­sa­ry for eit­her the estab­lish­ment, exer­cise or defence of legal claims, the pro­tec­tion of the rights of ano­ther indi­vi­du­al, or reasons of important EU or Mem­ber Sta­te public inte­rest.
  • The cir­cum­s­tances in which you are entit­led to request that we rest­rict the pro­ces­sing of your per­so­nal data are:
    • whe­re you dis­pu­te the accu­ra­cy of the per­so­nal data that we are pro­ces­sing about you. In this case, our pro­ces­sing of your per­so­nal data will be rest­ric­ted for the peri­od during which the accu­ra­cy of the data is veri­fied;
    • whe­re you object to our pro­ces­sing of your per­so­nal data for our legi­ti­ma­te inte­rests. Here, you can request that the data be rest­ric­ted while we veri­fy our grounds for pro­ces­sing your per­so­nal data;
    • whe­re our pro­ces­sing of your data is unlawful, but you would pre­fer us to rest­rict our pro­ces­sing of it rather than era­sing it; and
    • whe­re we have no fur­ther need to pro­cess your per­so­nal data but you requi­re the data to estab­lish, exer­cise, or defend legal claims.
  • If we have shared your per­so­nal data with third par­ties, we will noti­fy them about the rest­ric­ted pro­ces­sing unless this is impos­si­ble or invol­ves dis­pro­por­tio­na­te effort. We will, of cour­se, noti­fy you befo­re lif­ting any rest­ric­tion on pro­ces­sing your per­so­nal data.
  • Right to rec­ti­fi­ca­ti­on: You also have the right to request that we rec­ti­fy any inac­cu­ra­te or incom­ple­te per­so­nal data that we hold about you. If we have shared this per­so­nal data with third par­ties, we will noti­fy them about the rec­ti­fi­ca­ti­on unless this is impos­si­ble or invol­ves dis­pro­por­tio­na­te effort. Whe­re appro­pria­te, we will also tell you which third par­ties we have dis­c­lo­sed the inac­cu­ra­te or incom­ple­te per­so­nal data to. Whe­re we think that it is reasonable for us not to com­ply with your request, we will explain our reasons for this decis­i­on.
  • Right of data por­ta­bi­li­ty: If you wish, you have the right to trans­fer your per­so­nal data bet­ween data con­trol­lers. In effect, this means that you are able to trans­fer your Con­tau­ro account details to ano­ther online plat­form. To allow you to do so, we will pro­vi­de you with your data in a com­mon­ly used machi­ne-rea­da­ble for­mat that is pass­word-pro­tec­ted so that you can trans­fer the data to ano­ther online plat­form. Alter­na­tively, we will direct­ly trans­fer the data for you. This right of data por­ta­bi­li­ty appli­es to: (i) per­so­nal data that we pro­cess auto­ma­ti­cal­ly (i.e. wit­hout any human inter­ven­ti­on); (ii) per­so­nal data pro­vi­ded by you; and (iii) per­so­nal data that we pro­cess based on your con­sent or in order to ful­fil a con­tract.
  • Right to lodge a com­plaint with a super­vi­so­ry aut­ho­ri­ty: You also have the right to lodge a com­plaint with your local super­vi­so­ry aut­ho­ri­ty. Details of how to cont­act them can be found below.
  • If you would like to exer­cise any of the­se rights, or with­draw your con­sent to the pro­ces­sing of your per­so­nal data (whe­re con­sent is our legal basis for pro­ces­sing your per­so­nal data), details of how to cont­act us can be found below. Plea­se note that we will, whe­re neces­sa­ry, keep a record of your com­mu­ni­ca­ti­ons to help us resol­ve any issues which you rai­se.
  • You may ask to unsub­scri­be from job alerts and other mar­ke­ting com­mu­ni­ca­ti­ons from us at any time. Details of how to do so can be found below.

It is important that the per­so­nal infor­ma­ti­on we hold about you is accu­ra­te and cur­rent. Plea­se keep us infor­med if your per­so­nal infor­ma­ti­on chan­ges during the peri­od for which we hold your data.

You can find out which Con­tau­ro enti­ty is respon­si­ble for pro­ces­sing your per­so­nal data and whe­re it is loca­ted below in Annex 1.

If you have any comm­ents or sug­ges­ti­ons con­cer­ning this Pri­va­cy Poli­cy plea­se use the cont­act details spe­ci­fied below in Annex 1. We take pri­va­cy serious­ly so we’ll get back to you as soon as pos­si­ble.

So you want to know more about how we store and trans­fer your data inter­na­tio­nal­ly? In order to pro­vi­de you with the best ser­vice and to car­ry out the pur­po­ses descri­bed in this Pri­va­cy Poli­cy, your data will be trans­fer­red:

  • bet­ween and within Con­tau­ro enti­ties;
  • to third par­ties (such as advi­sers or other Sup­pli­ers to the Con­tau­ro busi­ness);
  • to over­se­as Cli­ents whe­re appli­ca­ble;
  • to Cli­ents within your coun­try, whe­re appli­ca­ble, who may, in turn, trans­fer your data inter­na­tio­nal­ly;
  • to a cloud-based sto­rage pro­vi­der; and
  • to other third par­ties as set out in the sec­tion entit­led „Who do we share your per­so­nal data with“ abo­ve.

We want to make sure that your data are stored and trans­fer­red in a way which is secu­re. We will the­r­e­fo­re only trans­fer data out­side of the Euro­pean Eco­no­mic Area or EEA (i.e. the Mem­ber Sta­tes of the Euro­pean Uni­on, tog­e­ther with Nor­way, Ice­land and Liech­ten­stein) whe­re it is com­pli­ant with data pro­tec­tion legis­la­ti­on and the means of trans­fer pro­vi­des ade­qua­te safe­guards in rela­ti­on to your data, for exam­p­le:

  • by way of data trans­fer agree­ment, incor­po­ra­ting the cur­rent stan­dard con­trac­tu­al clau­ses adopted by the Euro­pean Com­mis­si­on for the trans­fer of per­so­nal data by data con­trol­lers in the EEA to data con­trol­lers and pro­ces­sors in juris­dic­tions wit­hout ade­qua­te data pro­tec­tion laws; or
  • trans­fer­ring your data to a coun­try whe­re the­re has been a fin­ding of ade­quacy by the Euro­pean Com­mis­si­on in respect of that country’s levels of data pro­tec­tion via its legis­la­ti­on; or
  • by way of sche­me appro­ved by the Euro­pean Com­mis­si­on (whe­ther as a suc­ces­sor to the Pri­va­cy Shield or other­wi­se) which regu­la­tes exch­an­ges of per­son data bet­ween juris­dic­tions; or
  • whe­re it is neces­sa­ry for the con­clu­si­on or per­for­mance of a con­tract bet­ween our­sel­ves and a third par­ty and the trans­fer is in your inte­rests for the pur­po­ses of that con­tract (for exam­p­le, if we need to trans­fer data out­side the EEA in order to meet our obli­ga­ti­ons under that con­tract if you are a Cli­ent of ours); or
  • whe­re you have con­sen­ted to the data trans­fer.

To ensu­re that your per­so­nal infor­ma­ti­on recei­ves an ade­qua­te level of pro­tec­tion, we have put in place appro­pria­te pro­ce­du­res with the third par­ties we share your per­so­nal data with to ensu­re that your per­so­nal infor­ma­ti­on is trea­ted by tho­se third par­ties in a way that is con­sis­tent with and which respects the law on data pro­tec­tion.

In the cour­se of using our ser­vices, Can­di­da­tes and Tem­po­ra­ry Workers may wish to access inde­pen­dent web­sites and third par­ty ser­vices (e.g. job plat­forms) which are not ope­ra­ted by us. Such inde­pen­dent sites and third par­ties are not under our con­trol, and we are not respon­si­ble for and have not che­cked and appro­ved their con­tent or their pri­va­cy poli­ci­es (if any). You will need to make your own inde­pen­dent jud­ge­ment about whe­ther to use any such inde­pen­dent sites, inclu­ding whe­ther to use any ser­vices offe­red by the third par­ty.

Occa­sio­nal­ly, third par­ty ser­vice pro­vi­ders that we have enga­ged will pro­cess per­so­nal data that we given to them as a data con­trol­ler in their own right, for exam­p­le, for the pur­po­ses of: (i) con­duc­ting their own inter­nal report­ing, (ii) pre­ven­ting or respon­ding to thre­ats to the secu­ri­ty or inte­gri­ty of their sys­tems; (iii) estab­li­shing, exer­cis­ing or defen­ding their own legal claims; (iv) com­ply­ing with legal obli­ga­ti­ons that app­ly to them; and (v) using per­so­nal data in anony­mi­sed or aggre­ga­ted form to impro­ve their own pro­ducts and ser­vices. They will usual­ly have their own pri­va­cy poli­ci­es which set out more detail in rela­ti­on to the­se pro­ces­sing acti­vi­ties.

Attach­ments

Coun­try in which you use Contauro’s ser­vices or sup­p­ly Con­tau­ro with ser­vices

Switz­er­land

Con­tau­ro enti­ty respon­si­ble for pro­ces­sing per­so­nal data

Con­tau­ro AG, 6300 Zug

How you can get in touch with us

For any topic rela­ted to your per­so­nal data, such as

  • to access, amend or take back the per­so­nal data that you have given to us;
  • if you suspect any misu­se or loss of or unaut­ho­ri­sed access to your per­so­nal infor­ma­ti­on;
  • to with­draw your con­sent to the pro­ces­sing of your per­so­nal data (whe­re con­sent is the legal basis on which we pro­cess your per­so­nal data);
  • with any comm­ents or sug­ges­ti­ons con­cer­ning this Pri­va­cy Poli­cy

you can wri­te to us at the fol­lo­wing address:

Con­tau­ro AG
Datenschutzbeauftragter/DPO
Indus­trie­stras­se 24
6300 Zug
Switz­er­land


Alter­na­tively, you can send an email to our Data Pro­tec­tion Offi­cer and the data pro­tec­tion team: datenschutz@contauro.com.

 

How you can get in touch with us to update your mar­ke­ting pre­fe­ren­ces

You can do this by updating your pro­fi­le here.

Alter­na­tively you can email us at: service@contauro.com or by cli­cking the unsub­scri­be link in any mar­ke­ting email we send to you.

Coun­try in which you use Contauro’s ser­vices or sup­p­ly Con­tau­ro with ser­vices

Switz­er­land

Cont­act of your local super­vi­so­ry aut­ho­ri­ty

Office of the Fede­ral Data Pro­tec­tion and Infor­ma­ti­on Com­mis­sio­ner.

Eid­ge­nös­si­scher Daten­schutz- und Öffent­lich­keits­be­auf­trag­ter
Feld­egg­weg 1
3003 Bern
Switz­er­land

Web: https://www.edoeb.admin.ch
Pho­ne: +41 (0)58 462 43 95
Fax: +41 (0)58 465 99 96

 

Juris­dic­tion: Switz­er­land


Legal Basis And Appli­ca­ble Law

When we refer to the GDPR in our Pri­va­cy Poli­cy, we also mean the cor­re­spon­ding pro­vi­si­on from the Fede­ral Data Pro­tec­tion Act (FADP) in each case.

Dis­clo­sure Of Per­so­nal Data Abroad

We trans­fer your data world­wi­de, should this be neces­sa­ry for the pro­ces­sing of your data from our point of view. The safe­guards we refer to when trans­fer­ring data out­side of Switz­er­land can be found abo­ve in the sec­tion „How do we store and trans­fer data inter­na­tio­nal­ly“.

DSARs

If you request infor­ma­ti­on from us about whe­ther per­so­nal data about you is being pro­ces­sed (DSAR), you must do so in wri­ting or via the elec­tro­nic chan­nels we offer. We do not agree to recei­ve your requests ver­bal­ly (Art. 16 para. 1 DPA).

Con­sent To Coope­ra­ti­on

The can­di­da­te ack­now­led­ges and accepts,

  • that Con­tau­ro pro­vi­des its ser­vices throug­hout Switz­er­land and will the­r­e­fo­re pass on his details to all Con­tau­ro bran­ches in Switz­er­land;
  • that Con­tau­ro may veri­fy the refe­ren­ces pro­vi­ded by him/her with for­mer employ­ers and other refe­rence pro­vi­ders or have them veri­fied by third par­ties;
  • that Con­tau­ro will offer him/her all ser­vices in Switz­er­land, as well as bey­ond the country’s bor­ders, and will help him to find the right pro­ject or job. The­r­e­fo­re, Con­tau­ro will also share his/her data with other Con­tau­ro group com­pa­nies in Switz­er­land and the Euro­pean Eco­no­mic Area for the pro­vi­si­on of recruit­ment ser­vices
  • that the per­so­nal data coll­ec­ted from him, inclu­ding sen­si­ti­ve per­so­nal data, may be trans­fer­red to (a) other group com­pa­nies and third par­ties to be pro­ces­sed under their own respon­si­bi­li­ty for legi­ti­ma­te pur­po­ses (e.g. group-wide per­son­nel sta­tis­tics, employee pro­gram­mes, com­pli­ance, IT ope­ra­ti­ons, direc­to­ries) and (b) third par­ty ser­vice pro­vi­ders to enable the employee to bene­fit from ser­vices co-finan­ced or sup­port­ed by Con­tau­ro. The­se reci­pi­ents may be loca­ted in Switz­er­land or abroad;
  • that Con­tau­ro may also pro­cess his/her data for the pur­po­ses descri­bed in this pri­va­cy state­ment bey­ond the end of the agree­ment or an suc­cessful pla­ce­ment (which signi­fi­cant­ly increa­ses the chan­ces of fin­ding fur­ther employ­ment with Con­tau­ro).

The­se cons­ents are inde­pen­dent of each other and are free­ly given. The can­di­da­te may revo­ke his/her afo­re­men­tio­ned con­sent for data pro­ces­sing at any time for the future by sen­ding Con­tau­ro an email with his/her revo­ca­ti­on to optout@contauro.com.

Mar­ke­ting, Retar­ge­ting And Mar­ket Rese­arch Pur­po­ses

Soft-Opt-In

As descri­bed in the main body of our Pri­va­cy Poli­cy, we are entit­led to rely on „soft-opt-in“ con­sent in respect of cer­tain mar­ke­ting mes­sa­ges that we wish to send to you. The con­di­ti­ons that app­ly to our using of soft-opt-in con­sent are that: (i) we have obtai­ned your email address in con­nec­tion with the sale of goods or ser­vices; (ii) we use that address only for direct adver­ti­sing of our own (or sub­stan­ti­al­ly simi­lar) ser­vices; (iii) you have not objec­ted to this use; and (iv) we cle­ar­ly advi­se you, in each such com­mu­ni­ca­ti­on, of your right to opt-out.

Opt-in

In all other e‑marketing cir­cum­s­tances, we are requi­red to obtain your spe­ci­fic „opt-in“ con­sent and we are requi­red to keep records of such con­sent having been recei­ved. To com­ply with our obli­ga­ti­ons under the Act Against Unfair Com­pe­ti­ti­on, we under­ta­ke what is com­mon­ly known as the „dou­ble-opt-in“ con­sent pro­ce­du­re, which is whe­re we first ask you to opt-in to recei­ve e‑marketing, and we then send you an email asking you to con­firm that you have given your con­sent. We may only add you to our mar­ke­ting list once we have recei­ved this second email con­fir­ma­ti­on.

Retar­ge­ting

When you con­sen­ted to the trans­fer of data to our adver­ti­sing part­ners we send your data (e.g. your email address, your name, your pho­ne num­ber) in an encrypt­ed and pseud­ony­mi­sed way (so cal­led „hash­ed“) to our adver­ti­sing part­ners (for a list of our adver­ti­sing part­ners, see below). They compa­re this data with the data they alre­a­dy pro­cess about you and if they match, the part­ners enable us to run tar­ge­ted adver­ti­sing on tho­se matches or on simi­lar groups of peo­p­le like you, which means the part­ners dis­play on their plat­forms Con­tau­ro adver­ti­sing which are spe­ci­al­ly desi­gned for you or for peo­p­le like you. After the crea­ti­on of the matches, your encrypt­ed data is auto­ma­ti­cal­ly dele­ted again at our part­ners. The part­ners do not gain new addres­ses as a result of this. We think this is a gre­at bene­fit for you as you get only tho­se adver­ti­sing which suits your needs.

Con­tau­ro group com­pa­nies & Con­tau­ro adver­ti­sing part­ners

When we men­ti­on Con­tau­ro com­pa­nies in Switz­er­land in the con­text of our adver­ti­sing con­sent wor­ding, we mean the fol­lo­wing legal enti­ties:

  • Con­tau­ro AG, based in Switz­er­land
  • Sase­ra AG, based in Switz­er­land

When we talk about adver­ti­sing part­ners in the con­text of our adver­ti­sing con­sent wor­ding, we mean the fol­lo­wing part­ners:

Trans­fer out­side of Switz­er­land and the EWR

Whe­re we have asked you for your mar­ke­ting con­sent regar­ding our adver­ti­sing part­ners and whe­re tho­se par­ties are loca­ted out­side of Switz­er­land or the Euro­pean Eco­no­mic Area, you con­sent (Art. 6 VI FADP) to a trans­fer out­side of Switz­er­land and the Euro­pean Eco­no­mic Area, and you are awa­re that the­re might be a lower level of data pro­tec­tion with the­se providers/countries than it is the case in Switz­er­land and the Euro­pean Eco­no­mic Area.

The­re might be in par­ti­cu­lar a risk that your data may be acces­sed through aut­ho­ri­ties for sur­veil­lan­ce pur­po­ses, even wit­hout legal redress pro­ce­du­res. Exer­cis­ing data pro­tec­tion rights, you know, and you are fami­li­ar with under the FADP may be more dif­fi­cult or even impos­si­ble.

Mar­ket Rese­arch Pur­po­ses

When you con­sen­ted to the use of your per­so­nal data for mar­ket rese­arch pur­po­ses, this means that we will run sur­veys regar­ding satis­fac­tion, Net­Pro­mo­ter­S­core, per­son­nel topics, wis­hes, offers, socio-demo­gra­phic cha­rac­te­ristics, new plat­form test­ing, test groups, UX test­ing and brand panels.

Pro­ces­sing of Video Recor­dings

We may from time to time record your ques­ti­on and ans­wer ses­si­ons and/or video inter­views to sup­port our recruit­ment ser­vices for you and our work in fin­ding oppor­tu­ni­ties for Cli­ents. The video recor­dings shall be shared with Cli­ents and view­ed via a secu­re third par­ty plat­form. Video recor­dings will be remo­ved from the third par­ty plat­form once they are no lon­ger nee­ded or if a Can­di­da­te requests dele­ti­on. Video recor­dings will be retai­ned by Con­tau­ro in line with nor­mal Contauro’s reten­ti­on poli­cy.

  • Can­di­da­tes – include indi­vi­du­als with whom Con­tau­ro has not had pri­or cont­act, but whom Con­tau­ro reason­ab­ly con­siders would be inte­res­ted in, or might bene­fit from, Contauro’s ser­vices and being con­side­red for any roles adver­ti­sed or pro­mo­ted by Con­tau­ro inclu­ding per­ma­nent, part-time and tem­po­ra­ry posi­ti­ons and free­lan­ce roles with Contauro’s Cli­ents (inclu­ding tho­se indi­vi­du­als who want to beco­me Tem­po­ra­ry Workers). Can­di­da­tes also include appli­cants for such roles as well as peo­p­le who have sup­pli­ed a spe­cu­la­ti­ve CV to Con­tau­ro not in rela­ti­on to a spe­ci­fic job and/or who have enga­ged with Con­tau­ro about Contauro’s ser­vices and/or any roles adver­ti­sed or pro­mo­ted by Con­tau­ro. Indi­vi­du­al con­trac­tors, free­lan­ce workers and employees of sup­pli­ers or other third par­ties put for­ward for roles with Contauro’s Cli­ents as part of an MSP offe­ring or other­wi­se will be trea­ted as Can­di­da­tes for the pur­po­ses of this Pri­va­cy Poli­cy.

    Cli­ents – while it speaks for its­elf, this cate­go­ry covers our cus­to­mers, cli­ents, and others to whom Con­tau­ro pro­vi­des ser­vices in the cour­se of its busi­ness or whom Con­tau­ro reason­ab­ly con­siders would be inte­res­ted in our ser­vices.

    Dele­te – In this day and age it is vir­tual­ly impos­si­ble to gua­ran­tee the per­ma­nent and irre­trie­va­ble dele­ti­on of elec­tro­nic data. In addi­ti­on, as we have explai­ned to you in this Pri­va­cy Poli­cy, some­ti­mes we will be obli­ged by law or regu­la­ti­on, or need for risk-manage­ment reasons, to retain the abili­ty to access cer­tain ele­ments of per­so­nal data. Howe­ver, our com­mit­ment to you is that once your per­so­nal data rea­ches the end of its nomi­nal reten­ti­on peri­od, or whe­re we recei­ve a valid request from you to era­se it, we will put in place spe­ci­fic ope­ra­tio­nal and Sys­tems mea­su­res to ensu­re that your data is „put bey­ond use“. By this we mean that while the data will still tech­ni­cal­ly exist on an archi­ve sys­tem, we will ensu­re that it can­not be rea­di­ly acces­sed by any of our ope­ra­tio­nal Sys­tems, pro­ces­ses or Staff. Only a very (and we mean excep­tio­nal­ly) small num­ber of seni­or Staff, in very (and, again, we mean excep­tio­nal­ly) limi­t­ed and careful­ly pre­scri­bed situa­tions, will be able to res­to­re your per­so­nal data so that it can be view­ed for tho­se legi­ti­ma­te pur­po­ses. Once we are clear that all rele­vant legal­ly man­da­ted reten­ti­on peri­ods have expi­red (which, for pre­sent pur­po­ses, we expect to be the peri­od of seven years), we will go the addi­tio­nal final step of under­ta­king a „hard dele­te“, wher­eby not even that very limi­t­ed num­ber of seni­or Staff would be able to res­to­re your per­so­nal data.

    Gene­ral Data Pro­tec­tion Regu­la­ti­on (GDPR) – a Euro­pean Uni­on sta­tu­to­ry instru­ment which aims to har­mo­ni­se Euro­pean data pro­tec­tion laws. It has an effec­ti­ve date of 25 May 2018, and any refe­ren­ces to it should be con­strued accor­din­gly to include any rela­ted natio­nal data pro­tec­tion legis­la­ti­on.

    Mana­ged Ser­vice Pro­vi­der (MSP) pro­gram­mes – Cli­ents‘ out­sour­cing of the manage­ment of exter­nal staff (inclu­ding free­lan­ce workers, inde­pen­dent con­trac­tors and tem­po­ra­ry employees) to an exter­nal recruit­ment pro­vi­der.

    Other peo­p­le whom Con­tau­ro may cont­act – the­se may include Can­di­da­tes‘ and Contauro’s Staff emer­gen­cy cont­acts and refe­rees. We will only cont­act them in appro­pria­te cir­cum­s­tances.

    Recruit­ment Pro­cess Out­sour­cing (RPO) ser­vices – full or par­ti­al out­sour­cing of the recruit­ment pro­cess for per­ma­nent employees to a recruit­ment pro­vi­der.

    Staff – includes cur­rent and for­mer employees and interns enga­ged direct­ly in the busi­ness of Con­tau­ro (or who have accept­ed an offer to be enga­ged) as well as cer­tain other workers who are or were enga­ged in the busi­ness of pro­vi­ding ser­vices to Con­tau­ro (even though they are not clas­sed as employees). For the­se pur­po­ses we also include employees of Con­tau­ro who are enga­ged to work on Cli­ents‘ pre­mi­ses under the terms of RPO or MSP agree­ments. To be clear, ‚Staff‘ does not include indi­vi­du­als hired by Con­tau­ro for the pur­po­se of being pla­ced with Cli­ents out­side of an RPO/MSP arran­ge­ment. The­se indi­vi­du­als are trea­ted in the same way as Contauro’s Can­di­da­tes and are cover­ed by this Pri­va­cy Poli­cy. Like­wi­se, inde­pen­dent con­trac­tors and con­sul­tants per­forming ser­vices for Con­tau­ro fall within the defi­ni­ti­on of a ‚Sup­pli­er‘ for the pur­po­ses of this Pri­va­cy Poli­cy.

    Sup­pli­ers – refers to part­ner­ships and com­pa­nies (inclu­ding sole trad­ers), and aty­pi­cal workers such as inde­pen­dent con­trac­tors and free­lan­ce workers, who pro­vi­de ser­vices to Con­tau­ro. In cer­tain cir­cum­s­tances Con­tau­ro will sub-con­tract the ser­vices it pro­vi­des to Cli­ents to third par­ty sup­pli­ers who per­form ser­vices on Contauro’s behalf. In this con­text, sup­pli­ers that are indi­vi­du­al con­trac­tors, free­lan­ce workers, or employees of sup­pli­ers will be trea­ted as Can­di­da­tes for data pro­tec­tion pur­po­ses. Plea­se note that in this con­text, Con­tau­ro requi­res Sup­pli­ers to com­mu­ni­ca­te the rele­vant parts of this Pri­va­cy Poli­cy (name­ly the sec­tions direc­ted at Can­di­da­tes) to their employees.

    Sys­tems – tele­pho­ne, com­pu­ter, inter­net and Wi-Fi sys­tems, soft­ware and por­tals, accounts and/or net­works belon­ging, con­trol­led or used by Con­tau­ro that are used to trans­mit, under­ta­ke and/or recei­ve com­mu­ni­ca­ti­ons or are other­wi­se used in the cour­se of Contauro’s busi­ness, inclu­ding can­di­da­te por­tal soft­ware and CRM sys­tems.

    Temp Rela­ti­onship – means our con­trac­tu­al rela­ti­onship with Tem­po­ra­ry Workers while they are employ­ed or enga­ged direct­ly by us.

    Tem­po­ra­ry Workers – includes someone who beco­mes employ­ed or enga­ged by Con­tau­ro for the pur­po­ses of under­ta­king tem­po­ra­ry work for a Cli­ent or other Con­tau­ro group com­pa­ny. If you are a Tem­po­ra­ry Worker, we will also con­ti­nue to pro­cess your per­so­nal data as a Can­di­da­te throug­hout the dura­ti­on of your tem­po­ra­ry work assign­ment and the­re­af­ter, in accordance with the terms of this Pri­va­cy Poli­cy. The ques­ti­on of whe­ther and the ext­ent to which the Recruits Pri­va­cy Poli­cy and the Staff Pri­va­cy Poli­cy app­ly to you as a Tem­po­ra­ry Worker depends on local law requi­re­ments. For more infor­ma­ti­on in rela­ti­on to your juris­dic­tion, plea­se read below.

    Web­site Users – any indi­vi­du­al who acces­ses any of the Con­tau­ro web­sites or any of the Con­tau­ro mobi­le appli­ca­ti­ons (apps).